HR Manager

Prairie Island CBH, Inc. Human Resources Manager Job Description Job Title: Human Resources Manager Department: Human Resources Reports To: Chief Executive Officer (CEO) Employment Status: Full-Time Location: Minnesota Hybrid / Multiple Company Locations Scope and Summary of the Position The Human Resources Manager serves as Prairie Island CBH, Inc.'s internal human resources lead and primary liaison to Green Leaf Business Solutions. This position provides direct, hands-on human resources support to employees and managers across company operations, coordinates the employee lifecycle, and ensures the timely implementation of HR services, policies, procedures, and training initiatives. Working closely with the CEO, department leaders, Green Leaf Business Solutions, and legal counsel, the Human Resources Manager is responsible for maintaining consistent HR practices, accurate employee records, regulatory compliance, and an accessible employee support function that reflects the company's mission and commitment to the Tribal community. The ideal candidate is an experienced, approachable, and highly organized HR professional who can independently manage employee relations matters, support leadership, maintain confidentiality, and navigate the demands of a growing, highly regulated organization. Primary Duties and Responsibilities Human Resources Operations and Employee Lifecycle Maintain, evaluate, and continuously improve human resources systems, processes, and procedures to meet organizational needs. Oversee all aspects of the hiring process, including job description development, recruitment coordination, job advertising, candidate selection, background checks, and employment documentation. Coordinate onboarding and orientation activities to ensure new employees receive necessary information, training, and documentation. Support managers and department leaders throughout the employee lifecycle, including onboarding, performance evaluations, training, progressive discipline, performance improvement plans, and separations. Maintain accurate, organized, and confidential employee records within the company's HR information systems. Ensure employee documentation, personnel records, and employment changes are processed accurately and promptly. Provide interim management and staff oversight as needed. Perform additional HR-related duties as assigned. Employee Relations and Performance Management Serve as a primary point of contact for employees and managers regarding workplace concerns, HR policies, and employment-related questions. Partner with the CEO, Board, department managers, and employees to proactively identify, address, and resolve workplace concerns. Provide guidance and coaching to managers regarding employee performance, communication, accountability, and consistent policy enforcement. Support employee performance evaluations, progressive disciplinary actions, and the development of performance improvement plans. Coordinate employee separations and terminations in accordance with company policies and applicable requirements. Conduct or coordinate workplace investigations involving employee complaints, misconduct, or policy violations. Promote respectful communication, positive employee relationships, and a professional workplace environment. Maintain confidentiality and impartiality when handling sensitive employee relations matters. Training, Development, and Policy Administration Coordinate ongoing employee training, professional development, and required certification programs. Track employee training completion, certification expiration dates, and renewal requirements. Organize training schedules, materials, and documentation to maintain compliance and operational readiness. Develop, review, and maintain employee handbooks, HR policies, and standard operating procedures in coordination with leadership, Green Leaf Business Solutions, and legal counsel. Communicate policy updates and procedural changes to employees and managers. Support consistent implementation of HR policies across company locations and departments. Identify opportunities to improve employee engagement, training effectiveness, and organizational development. Benefits, Leave Administration, and Employee Support Oversee the administration and coordination of employee benefits programs, including medical, dental, vision, retirement, and other company-sponsored benefits. Serve as a liaison between employees, benefits brokers, insurance carriers, and external service providers. Coordinate employee benefits enrollment, changes, terminations, annual renewals, and open enrollment activities. Assist employees with benefits questions and coordinate issue resolution with appropriate providers. Administer and coordinate employee leaves of absence and workplace accommodations in accordance with applicable policies and legal requirements. Maintain accurate documentation related to leave requests, accommodations, and employee benefits. Coordinate workers' compensation claims, workplace injuries, and related reporting with insurance brokers and appropriate parties. Manage unemployment claims and associated documentation. HR Compliance, Records, and Regulatory Requirements Maintain HR records, reports, and documentation required by applicable laws, regulations, Tribal ordinances, and governing bodies. Coordinate with legal counsel and external HR specialists to ensure company policies and procedures comply with applicable federal, state, and Tribal employment requirements. Support compliance with Prairie Island Indian Community employment requirements and Tribal governance procedures. Maintain confidentiality and security of personnel files, investigation records, medical documentation, and other sensitive employee information. Coordinate employment screenings, background checks, and required cannabis industry employee licensing. Monitor employee licensing requirements established by the Prairie Island Cannabis Regulatory Commission. Identify potential compliance concerns and escalate matters requiring specialized HR or legal guidance. Compensation, Payroll Coordination, and HR Reporting Review wage and salary reports, compensation benchmarks, and relevant market data to support compensation planning. Assist leadership in evaluating compensation structures and maintaining competitive and consistent pay practices. Coordinate with Green Leaf Business Solutions regarding payroll-related HR matters, employee changes, time and attendance concerns, and documentation requirements. Assist with resolving payroll discrepancies and ensuring accurate employee information is maintained. Prepare and maintain HR reports related to staffing, employee turnover, training, compensation, and workforce trends. Support leadership with workforce planning, staffing needs, and HR-related operational decisions. Leadership Collaboration and External HR Coordination Serve as the primary internal liaison to Green Leaf Business Solutions for outsourced HR and payroll services. Communicate organizational needs, employee concerns, and operational priorities to Green Leaf and other service providers. Coordinate the timely exchange of information, documentation, and required approvals. Follow up on outstanding HR matters to ensure issues are addressed and resolved. Collaborate with the CEO, department leaders, and legal counsel on employee relations, organizational policies, and workforce initiatives. Support consistent HR practices and communication across multiple company locations. Performance Expectations Success in this position is demonstrated through effective employee support, consistent HR practices, timely issue resolution, accurate recordkeeping, and proactive communication. The Human Resources Manager is expected to: Provide accessible, professional, and responsive HR support to employees and managers. Maintain accurate, organized, and confidential employee records. Ensure timely completion of onboarding, training, performance management, and employee lifecycle activities. Promote consistent application of company policies and procedures. Address employee relations concerns professionally and escalate sensitive matters appropriately. Maintain effective communication and coordination with Green Leaf Business Solutions. Support compliance with applicable employment requirements, Tribal ordinances, and cannabis industry regulations. Identify opportunities to improve HR operations, employee engagement, and organizational efficiency. Minimum Qualifications Associate's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant professional experience. Minimum of four (4) years of progressive professional human resources experience, including independently handling employee relations matters and supporting managers throughout the employee lifecycle. Experience supporting frontline employees and managers with onboarding, performance evaluations, progressive discipline, performance improvement plans, and separations. Experience coordinating employee orientation, training programs, and ongoing certification requirements. Working knowledge of employee benefits administration and the ability to coordinate benefits questions and issue resolution with service providers. Proficiency with UKG and other HR information systems, including maintaining accurate and confidential employee records. Ability to serve as the primary liaison to an outsourced HR and payroll provider, coordinate organizational needs, and follow issues through resolution. Working knowledge of employment and labor requirements, with the judgment to consult HR specialists and legal counsel when appropriate. Demonstrated ability to coach managers, address employee concerns, and support consistent application of company policies. Strong interpersonal, listening, written, and verbal communication skills. Excellent critical thinking, problem-solving, organizational, and time management abilities. Ability to manage competing priorities and meet deadlines with minimal supervision. Demonstrated integrity, professionalism, dependability, and discretion when handling confidential information. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Ability to collaborate within the company's leadership and Tribal governance structure while demonstrating respect for Native American culture and the Prairie Island Indian Community. Ability to travel regularly between company locations to provide hands-on employee and manager support. Valid driver's license and proof of insurability. Ability to successfully complete required drug screening and criminal background checks. Ability to obtain and maintain any employee license required by the Prairie Island Cannabis Regulatory Commission. Preferred Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) certification. Previous HR experience within a Tribal enterprise, Tribal government, or government organization. Experience working in the cannabis industry or another highly regulated environment. Experience supporting employees across multiple locations and operational functions, including retail, distribution, cultivation, or manufacturing. Experience coordinating services with outsourced HR, payroll, or benefits providers. Working knowledge of payroll systems, time and attendance processes, and payroll discrepancy resolution. Experience using applicant tracking systems, recruitment platforms, and electronic onboarding tools. Experience with learning management systems, training completion reporting, and certification tracking. Experience supporting compensation programs, salary benchmarking, and workforce reporting. Experience developing and implementing employee handbooks, policies, and procedures in coordination with leadership and legal counsel. Physical Demands and Work Environment The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be provided to qualified individuals with disabilities, absent undue hardship. Regularly sit at a computer and perform data entry, employee record management, and administrative tasks for extended periods. Regularly communicate with individuals and groups in person, by telephone, and through electronic communication. Work effectively in a fast-paced environment involving competing priorities, high workloads, and occasional stressful situations. Regularly stand and walk for extended periods while providing support across company locations. Occasionally bend, stretch, reach, and use hands to handle documents, equipment, and other work-related materials. Occasionally lift or move items weighing up to 25 pounds. Maintain scheduling flexibility to accommodate employee needs, operational requirements, and business priorities. Travel between company locations, retail operations, distribution facilities, and other authorized work areas as required. Maintain a valid driver's license and meet company insurability requirements when driving for business purposes. Work Location: This is a full-time, Minnesota-based hybrid position requiring regular travel between company locations and in-person support to employees and management. The duties and responsibilities described above provide a general overview of the position and are not an exhaustive list. Additional duties and responsibilities may be assigned, modified, or added as necessary to meet organizational needs, with or without notice. Benefits Prairie Island CBH, Inc. offers a benefits package that includes: Medical insurance Dental insurance Vision insurance 401(k) retirement plan with employer match Paid time off (PTO) Benefit eligibility and participation are subject to current company policies and applicable benefit plan documents. Mission Statement Prairie Island CBH, Inc. is a tribally owned cannabis company committed to being a source of pride for our community and the cannabis industry. We operate a highly controlled, high-quality, multifaceted operation that provides a broad range of cannabis products and services. Disclaimer and Conditions of Employment All Prairie Island CBH, Inc. employees must be able to satisfactorily perform the essential functions of their positions. Reasonable accommodation will be provided to qualified individuals with disabilities upon request, absent undue hardship. Due to the highly regulated nature of the commercial cannabis industry, any offer of employment and continued employment with the Company are contingent upon successfully completing required employment screenings, including applicable drug screening, background checks, suitability reviews, and obtaining and maintaining any required employee license issued by the Prairie Island Cannabis Regulatory Commission. The Prairie Island Indian Community Tribal Employment Rights Ordinance applies to this position and all employment opportunities within the Community. The duties and responsibilities outlined in this job description are intended to provide a general overview of the position and are not an exhaustive list of all responsibilities. Additional duties, responsibilities, or assignments may be added, modified, or reassigned as necessary to meet organizational needs, with or without notice.