HR & Operations Manager

The HR & Operations Manager- Japanese Bilingual

Location: Gardena, CA

Work Schedule: In-Person M-F 9AM -6PM

Salary: $80,000 -$120,000 DOE

Benefit: 

Medical, Dental,Vision, 401K, Paid Sick Leave, Paid Leave, Life Insurance

The HR & Operations Manager will oversee human resources and office management functions, ensuring compliance, efficiency, and a positive work culture. This role is ideal for someone who is proactive, organized, and enjoys working in a dynamic environment.

Key Responsibilities

Human Resources:

• Serve as the main point of contact for employee relations, reporting to the CEO and advising on solutions.
• Advocate for a friendly, professional, and fun company atmosphere.
• Conduct new hire orientation, explain policies, and manage benefits enrollment.
• Implement solutions to improve employee retention, work environment, and efficiency.
• Ensure compliance with Federal and State employment laws.
• Update HR documents (employee handbook, job descriptions, organizational chart).
• Organize training and seminars (e.g., harassment prevention, educational sessions).
• Maintain performance review systems and collaborate on bonus/raise structures.
• Conduct exit interviews and manage termination documentation.
• Maintain confidential employee files.
• Stay current with HR trends and legal updates.
• Post job listings, negotiate with placement agencies, and manage recruitment processes.
• Schedule and conduct interviews; negotiate offers and ensure wage compliance.

Benefits & Payroll:

• Organize health insurance and 401k information sessions.
• Process health, dental, vision insurance, and 401k enrollments.
• Analyze benefits and payroll to maximize competitiveness.
• Manage annual renewal and open enrollment for health insurance.
• Prepare documents for Workers Compensation audits.
• Oversee 401k program compliance and reporting.

Office Administration:

• Manage Office 365 accounts and create email addresses for new hires.
• File and maintain company records (NDAs, contracts).
• Check invoices and order office/kitchen supplies.
• Serve as point of contact for property management.
• Plan and organize team-building events and company gatherings.
• Answer phones and greet guests, maintain a welcoming and organized office environment.

Business Management:

• Gain basic understanding of business management processes and tools (CCH Axcess, QuickBooks, Harvest, Microsoft Office).
• Support assignment processes for all teams; work directly with CEO and managers.
• Prepare annual budget worksheets and track engagement progress.
• Communicate effectively with clients and internal teams.
• Facilitate meetings and contribute to business development efforts.

Teamwork & Culture:

• Work cooperatively with supervisors and team members.
• Facilitate resolution of team conflicts and accept feedback.
• Coordinate firm events and promote company-wide communication.
• Guide and motivate staff; participate in training and development.
• Foster a fun, future-oriented culture even during challenging times.

Qualifications

• Bright, positive, and forward-thinking individual.
• Bilingual in Japanese and English are mandatory.
• At least 3 years of HR experience.
• Ability to work independently and collaboratively.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office and basic HR tools.