Human Resources Manager & Operations Manager

Location: Altadena, CA
Employment Type: Full-Time
Compensation: Up to $75,000 Base Salary + Performance Incentives
Schedule: In-Person
Travel: Up to 25% Local & Regional Travel

Position Summary

A well-established and growing service organization is seeking an experienced Operations & Human Resources Manager to oversee day-to-day business operations, human resources functions, organizational development, and strategic initiatives.

Working closely with executive leadership, this role will serve as a key operational partner responsible for improving business processes, supporting employee development, ensuring regulatory compliance, and helping drive organizational growth. The ideal candidate combines strong operational leadership with a solid human resources background and enjoys contributing to both strategic planning and hands-on execution.

This is an excellent opportunity for a leader looking to make a direct impact on a growing organization while supporting long-term operational excellence and business expansion.

Key Responsibilities

Operations Management & Strategic Planning

• Partner with executive leadership to optimize operational processes and organizational effectiveness.
• Develop and implement initiatives that improve efficiency, accountability, and profitability.
• Support strategic planning and long-term business objectives.
• Lead and manage cross-functional projects and operational improvements.

Human Resources Leadership

• Oversee recruitment, onboarding, employee relations, performance management, and offboarding processes.
• Provide guidance regarding employment practices, workplace policies, and compliance requirements.
• Partner with managers on employee development and coaching initiatives.
• Assist in building and maintaining a positive workplace culture.

Policy Development & Compliance

• Develop, update, and implement company policies, procedures, and employee programs.
• Ensure compliance with federal, state, and local employment regulations.
• Support safety programs, risk management initiatives, and workers' compensation processes.
• Maintain employee handbook and operational guidelines.

Training & Organizational Development

• Coordinate employee training, certifications, and professional development initiatives.
• Assist department leaders with workforce planning and succession planning.
• Support employee engagement programs and leadership development efforts.
• Help establish systems that encourage continuous improvement.

Multi-Location & Growth Support

• Assist leadership with operational consistency across multiple locations.
• Support expansion initiatives, process standardization, and best practices.
• Coordinate communication between departments and external business partners.
• Help identify opportunities for growth and operational scalability.

Financial & Administrative Oversight

• Partner with management on budget monitoring and operational cost control.
• Assist with vendor management, contract administration, and procurement activities.
• Monitor business expenditures and identify opportunities for efficiency improvements.
• Support reporting, audits, and administrative systems management.

Qualifications

Required

• 7+ years of progressive leadership experience in operations, business administration, human resources, or related management roles.
• Bachelor's degree in Business Administration, Human Resources, Operations Management, or related field.
• Strong understanding of HR practices, employee relations, and employment law.
• Experience developing policies, procedures, and operational proces

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.