The HR Transaction Specialist plays a critical role in supporting the university’s HR operations through employee‑data analysis, transactional oversight, auditing, and consultative guidance related to employment actions. This role serves as a primary resource, providing exceptional transactional support and customer service for employees, Budget Officers, HR Partners, and HR Centers of Excellence (COEs), grounded in a strong understanding of HR policy, HR systems, and data integrity best practices. The HR Transaction Specialist is responsible for interpreting and applying HR policies, conducting tier‑1 and tier‑2 inquiry resolution, performing data and transaction audits, and recommending process improvements to enhance efficiency, accuracy, and service delivery.
This role acts as a first point of contact for HR inquiries and provides analytical insights and troubleshooting related to employee records, paycheck matters, time and leave audit activities, and transactional submission and processing (e.g., compensation or funding adjustments, summer pay, 3G form processing, supervisor changes, PAFs/ePAFs, keying funding changes into the HR/Pay system, and employee records maintenance.). The HR Transaction Specialist partners with various campus offices in working audit reports (e.g., Temporary Work Hours, Federal Work Study Monitoring, Under-enrolled Activities, etc.) and works closely with departmental staff, HR Partners, and COEs to ensure high‑quality, compliant and timely HR service delivery.
The successful candidate will have strong organizational and communication skills and demonstrate responsiveness in processing and troubleshooting transactional issues. They must possess the ability to maintain a high satisfaction rate in a fast-paced and deadline-driven atmosphere as well as the initiative to identify, analyze, and improve HR processes to enhance efficiency and effectiveness.
The Transaction Processor is a hybrid position.