Location: 2702 PHILADELPHIA PIKE, CLAYMONT, DE, 19703 At McDonald's, our General Managers don't just run restaurants - they lead businesses, develop people, and create exceptional guest experiences every day. As a HU Certified General Manager, you are responsible for overall restaurant performance, team leadership, and delivering excellence in Quality, Service, Cleanliness, and Value (QSCV). This position is for a restaurant owned and operated by an independent McDonald's franchisee.As a General Manager, you are accountable for all aspects of restaurant operations, people development, and business results.Core Responsibilities:Operations ExcellenceEnsure consistent execution of QSCV (Quality, Service, Cleanliness, and Value) standardsOversee daily operations and long-term business performanceMaintain compliance with all McDonald's standards and proceduresPeople Leadership & DevelopmentRecruit, hire, train, and develop a high-performing teamCoach and develop Crew Trainers, Shift Leaders, and Department ManagersBuild a strong leadership bench for future growthFoster a positive, inclusive, and performance-driven cultureFood Safety & ComplianceEnsure strict adherence to food safety standardsMaintain a safe and secure environment for employees and customersEnforce all health, safety, and security proceduresFinancial PerformanceManage profit and loss (P&L) responsibilitiesControl labor, food costs, and inventoryDrive sales growth and profitabilityAnalyze performance metrics and implement improvement plansCustomer ExperienceLead the team in delivering exceptional customer serviceResolve customer concerns professionally and effectivelyEnsure a welcoming and guest-focused environmentAdministrative & Operational OversightOversee scheduling, staffing, and labor deploymentEnsure completion of all reporting and documentationMaintain restaurant facilities, equipment, and cleanlinessRequired Qualifications & Certifications:To be successful in this role, candidates must meet the following requirements:Hamburger University (HU) Certified General ManagerValid ServSafe CertificationOpen Availability (including mornings, evenings, weekends, and holidays)Additional preferred qualifications:Proven experience as a General Manager or senior restaurant leaderStrong leadership, communication, and organizational skillsAbility to manage a high-volume, fast-paced environmentStrong business decision-making abilitiesBilingual abilities are a plus (Excellent verbal and written communication skills required in English & Spanish) Leadership Expectations:As a General Manager, you are expected to:Lead by example and uphold McDonald's brand standardsDevelop future leaders within your restaurantDrive accountability and performance across all levelsCreate a culture focused on teamwork, respect, and resultsBenefits & Perks:Competitive pay scale based on performanceBonus potential based on restaurant performanceDirect Deposit2 weeks paid vacation (or more based on tenure)Health insurance coverageFlexible scheduling (based on business needs)Free uniformsFree or discounted mealsArchways to Opportunity education programsIf you're a proven leader ready to take full ownership of a high-performing restaurant, we want you on our team! Lead the Business. Build the Team. Drive Results.Additional Info:These are some of the important things to know about working for McDonalds. However, it is not a full job description.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.PLEASE NOTE THAT THESE POSITIONS ARE FOR FUTURE RESTAURANT LOCATIONS, AS WE ARE PLANNING TO EXPAND.
This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring, firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's Corporation will be your employer.