Human Resource Director

Department: Administration

Reports to: Executive Director

Primary Work Location: Remsen

Pay Status: Salary

Eligible for Benefits: Yes

Work Hours: 40 hours per week

Hours are subject to change based on financial and program requirements.

QUALIFICATIONS:

• Degree in Human Resource Management or related field or three years' experience required.
• Experience with employee communications, website content management, or social medial platforms preferred.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Knowledge of employment-related laws and regulations.
• Average aptitude for working with numbers and good reading comprehension.
• Must be neat, accurate and concise.
• Proficient with Microsoft Office or related software.

JOB DUTIES AND RESPONSIBILITIES

Human Resources Operations Management:

• Maintains an annual Human Resources calendar identifying recurring deadlines, compliance activities, benefits administration tasks, reporting requirements, and required reviews.
• Maintains timely communication with employees, supervisors, vendors, benefit providers, and regulatory agencies regarding Human Resources matters.
• Works closely with the Fiscal Director to ensure good communication between Human Resources and fiscal staff to maintain established internal controls.
• Maintains effective organization of Human Resources operations by utilizing planning tools, maintaining current task lists, documenting procedures, and communicating the status of ongoing projects to the Executive Director.
• Ensures assigned Human Resources responsibilities and projects are completed accurately and within established deadlines.

Recruitment, Hiring & Onboarding:

• Recruits and facilitates the hiring of qualified job applicants for open positions; collaborates with project directors to understand skills and responsibilities required for openings.
• Coordinates completion of new hire paperwork, employee onboarding, and enrollment in appropriate benefit programs.
• Responsible for verifying employee Form I-9 documentation, ensuring compliance with federal employment eligibility requirements, staying current on regulatory changes, and utilizing the E-Verify system.
• Conducts new employee background checks, including Single Contact Repository (SING), Motor Vehicle Records (MVR), and FBI Fingerprints. Maintains and completes re-submission of required background checks for ongoing employees.
• Maintains compliance with Criminal Justice Information Services (CJIS) and reports to the CJIS audit, maintains confidential result files, and ensures required training deadlines are met.
• Coordinates and facilitates agency new employee orientation and employee recognition programs.
• Maintains recruitment, onboarding, and orientation procedures and checklists.

Employee Benefits & Leave Administration:

• Acts as point of contact for benefit administration and correspondence (including, but not limited to: Wellmark, Avesis, IPERS, Benefits, Inc., Aflac, Dearborn, Prudential, etc.).
• Coordinates and administers annual employee Open Enrollment of benefits.
• Responsible for completing the reconciliation of the invoices for the agency benefit programs.
• Responsible for verification of unemployment and uploading applicable documentation in Iowa Workforce and State Information Data Exchange System (SIDES). Participate in unemployment hearings.
• Responsible for the administration of FMLA and ADA.
• Responsible for the filing of Worker's Compensation claims and annual audit.
• Maintain benefit enrollment, COBRA, FMLA, ADA, Worker's Compensation, and leave administration timelines to ensure timely processing and compliance.
• Coordinates COBRA administration and ensures required notices and documentation are completed timely.

Employee Relations & Performance:

• Supports leadership with employee evaluations, improvement plans, corrective actions, and other personnel issues.
• Assists leadership with employee relations matters, including investigations, conflict resolution, performance concerns, and corrective actions.
• Maintains documentation related to employee performance, disciplinary actions, and employment status.
• Completes termination paperwork, including the termination of benefits.

Compliance & Risk Management:

• Serves as agency Equal Opportunity Officer. This includes revision of the Affirmative Action Plan and Program.
• Maintains compliance with federal, state and local employment laws and regulations, reviews policies and procedures to maintain compliance.
• Completes required employment-related reports and surveys, including but not limited to Bureau of Labor Statistics, U.S. Census Bureau reports, and EEO reporting.
• Responsible for continued development, updating and compliance of personnel policy and procedure manual, including completion of the final draft for Board approval.

HR Administration:

• Develops and maintains effective working relationships with benefit vendors, consultants, insurance representatives, and other external partners to ensure timely resolution of Human Resources issues.
• Responsible for managing KnowBe4 Phishing Campaigns, reports, and correspondence with representative.
• Responsible for reviewing and reporting 1095-C & 1095-B in ADP.
• Responsible for filing 1099-Rs.
• Responsible for maintaining the Agency Contract Books and Board Correspondence File
• Conducts wage studies and compensation reviews as needed to support agency compensation practices.
• Maintains organized electronic and paper Human Resources records in accordance with agency policies, confidentiality requirements, and applicable record retention requirements.
• Maintains written Human Resources procedures and desk manuals to ensure continuity of operations.
• Maintains current project status lists and provides regular updates to the Executive Director regarding outstanding Human Resources projects.
• Maintains and updates the agency organizational chart to reflect current staffing structure, reporting relationships, and organizational changes.

Agency Communications Support:

• Serves on Marketing Committee and collaborates with Communications group as needed.
• Supports agency communications efforts by updating website content, dashboards, newsletters, and other communications materials as assigned.
• Updates social media pages for recruitment purposes and other posts as needed.

Executive Director and Administrative Support:

• Assists the Executive Director with administrative projects, correspondence, and special assignments as directed.
• Provides Board administrative support as directed by the Executive Director, including meeting coordination, preparation of materials, maintenance of records, and related communications. but not limited to:
• Assists with planning and coordination of the agency Annual Meeting and other agency events as assigned.
• Supervises the Agency Administrative Assistant/Secretary and coordinates assigned administrative support activities to ensure timely completion of assigned agency tasks.
• Provides supervision of Agency Custodian, including communicating expectations, approving schedules as needed, and ensuring adequate office cleaning and supply needs are maintained.
• Maintains confidentiality when handling sensitive agency, employee, board, and administrative matters.
• Utilizes available administrative support resources by delegating appropriate tasks while maintaining accountability for timely completion and accuracy.
• Participates in Project Director meetings and provides Human Resources updates, guidance, and support.
• Participates in required trainings to maintain professional competency and regulatory compliance.
• Participates in state, regional, and local Human Resources meetings as appropriate.
• Be able to perform above duties with reasonable accommodations.
• Other duties as assigned.

OTHER CONDITIONS OF EMPLOYMENT:

• Must be able to lift 10 pounds often, lift up to 20 pounds occasionally, lift over 20 pounds rarely.
• Respond positively to change.
• Assists with office operational needs as necessary.
• Keep equipment in good working condition.