Human Resources Administrator

Role Basics

Team: Educator Human Resources

Job Title: Human Resources Administrator 

Location: LA (Hybrid - in office 3 times a week in Culver City)

Job Type: Full time, permanent

Salary: $55- $65K USD, dependent on experience

Reports to: Head of Educator HR

Hours: 9am - 6pm PT

About the Role

As an Educator HR & Operations Administrator, you will be a vital member of our HR team, serving in a well-rounded, hands-on administrative capacity that touches every corner of our HR operations.

In this role, you will serve as a crucial operational bridge between our educators, HR, and Finance teams. A key part of your day-to-day focus will be managing pay-related processes—ensuring timesheets are reviewed accurately, sick pay is processed smoothly, and educators receive prompt, supportive assistance whenever pay issues or questions arise.

Equally important is your work across broader HR administration and compliance. You will oversee essential back-end operations that ensure Zen Educate remains a responsible, compliant, and highly structured employer—from handling unemployment claims, garnishments, and our HR inbox to maintaining precise records and system workflows. As you execute these daily responsibilities, you will also play an active role in helping us evaluate, build, and refine better systems and processes for scale.

About Zen Educate

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose-built a platform that helps schools pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and support incredible educators who deeply care about their students. We wake up every day on a mission to care more. This is your chance to make a difference and join a high-growth tech startup on the ground floor. We are passionate about learning and development, and will invest in both your personal and professional growth.

What You'll Be Doing

1. Pay & Finance Operations Bridge

• Educator & Finance Liaison: Serve as the primary HR administrative contact connecting educators and Finance to resolve timesheet questions, review approvals, and troubleshoot pay-related inquiries.

• Paid Sick Leave Administration: Process educator paid sick leave requests from end to end, verifying eligibility, maintaining compliance with state/local regulations, and coordinating with payroll.

• Pay Support & Problem Resolution: Act as a responsive support resource for educators facing pay issues, investigating discrepancies, and ensuring clear communication and accurate resolution.

2. Core HR Administration & Compliance

• Employer Compliance Workflows: Execute key back-end HR administrative processes—including managing unemployment claims, handling wage garnishments, and completing employment verifications with strict precision.

• Inbox & Operations Management: Monitor and manage the primary HR inbox and queue systems, prioritizing inquiries, tracking administrative tasks, and ensuring rapid, accurate resolution.

• Data Management & Systems Building: Maintain meticulous HR database records, evaluate existing administrative procedures, and contribute to designing smarter, more scalable workflows across HR and Finance operations.

• Cross-Functional Collaboration: Partner with Account Management and Operations teams to ensure smooth communication around invoicing details, billing updates, and operational handoffs.

What We're Looking For

• The Right Background: Experience in an administrative, payroll support, or HR operations role.

• Exceptional Detail Orientation: High comfort working with numerical data, spreadsheets, timesheets, and structured database management.

• System & Template Mastery: Strong organizational skills with a proven ability to manage high-volume administrative queues and compliance workflows accurately.

• Clear Communication: Professional written and verbal communication skills for effective cross-functional collaboration.

• Urgency & Problem-Solving: A proactive self-starter who thrives in a fast-paced tech environment and takes pride in execution.

• Mission-Driven: A passion for supporting the education system and maintaining high operational standards.