Human Resources Assistant, Immigration | Human Resources

Reporting to the Manager of Immigration, the Human Resources Assistant, Immigration provides administrative and operational support for the University’s immigration programs. The HR Assistant helps international members of the University community navigate administrative processes, maintains accurate records, and supports timely documentation, processing, and communication under the Manager’s guidance.

This early-career opportunity is well suited to someone interested in building expertise in immigration support and HR operations. The successful candidate will bring strong attention to detail, a service-oriented approach, and dependable follow-through, along with an eagerness to learn immigration processes, documentation requirements, and systems.

Responsibilities include, but are not limited to:

• Serve as a welcoming and responsive first point of contact for immigration inquiries, providing routine information about procedures and individualized guidance.
• Communicate with incoming and current international employees, scholars, and other individuals supported by the immigration program to request documentation, explain administrative next steps, and follow up on outstanding items.
• Assist with collecting, organizing, and reviewing documentation for completeness in support of visa sponsorship, extensions, and related immigration processes.
• Prepare forms, correspondence, and supporting materials for the Manager’s review, and coordinate submission and filing activities as directed.
• Support administrative case tracking for the University’s immigration programs, including H-1B, TN, O-1, E-3, J-1, and F-1 matters, as assigned.
• Maintain accurate electronic and paper records, update case information, track expiration dates and deadlines, and promptly flag outstanding documentation or matters requiring the Manager’s attention.
• Assist with maintaining Public Access Files and other required immigration records under the Manager’s guidance.
• Support employment eligibility verification and I-9 administrative processes, coordinating with appropriate HR colleagues as assigned.
• Assist with preparing and distributing approved immigration communications, updating website content, and coordinating informational sessions and other resources for the University community.
• Compile routine reports, maintain tracking tools, and review data for accuracy to support case monitoring and departmental reporting. Help document office procedures and identify opportunities to improve administrative processes, recordkeeping, and service.
• Support new hire orientation and HR front desk coverage as assigned.
• Participate in special projects and provide administrative support across HR functions as departmental priorities evolve.
• Handle sensitive personal and immigration information with discretion and exercise sound judgment in accordance with University policies and procedures.

REQUIRED QUALIFICATIONS:

Bachelor's degree required. At least one (1) year of human resources, administrative, customer service, internship, or related experience preferred. This position requires on-site presence.

PREFERRED QUALIFICATIONS:

The successful candidate will demonstrate:

• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills. Professionalism, discretion, and sound judgment when handling confidential information. A proactive, customer-service-oriented approach and a willingness to take initiative. An eagerness to learn immigration terminology, administrative processes, documentation requirements, and new technology.
• Manage multiple priorities in a fast-paced environment and follow through on assignments.
• Proficiency with Microsoft Office applications; experience with Oracle E-Business Suite, iCIMS, or other HR systems is preferred.
• Work effectively and collaboratively with individuals from diverse backgrounds and across all levels of the organization.

The Rockefeller University is an equal opportunity employer – veterans/individuals with disabilities. Qualified applicants will be considered for employment without regard to characteristics protected by applicable local, state, or federal law, including, but not limited to, disability and protected veteran status.

The salary of the finalist selected for this role will be determined by various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good-faith and reasonable estimate of the range of possible compensation at the time of posting.