Human Resources Employee Benefits Coordinator*

Human Resources Employee Benefits Coordinator*

Salary

$100,131.20 - $143,457.60 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-16098OM-01

Department

Human Resources

Opening Date

07/22/2026

Closing Date

8/7/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

The Job

DONT MISS THIS EXCELLENT OPPORTUNITY TO ADVANCE YOUR HR CAREER

San Bernardino County Human Resources Department is seeking a collaborative, resourceful, and solution-oriented professional to serve as a Human Resources Employee Benefits Coordinator*. This position serves as the lead analyst for County employee support programs and plays a critical role in assisting employees as they navigate personal, financial, medical, and work-related challenges. The incumbent provides non-clinical guidance by helping employees understand and navigate County policies, procedures, benefits, and required documentation, while connecting them with internal programs and community resources to reduce barriers, promote stability, and support employee well-being and continued employment.

In addition, this position supports the Human Resources Division Chief by coordinating countywide employee engagement and recognition events, managing procurement activities, and administering contracts related to employee benefit programs, wellness initiatives, and employee support services.

As a Human Resources Employee Benefits Coordinator, you will:

• Serve as a central point of contact for employees seeking assistance with County processes and benefit programs during difficult life events (e.g., illness, injury, family emergencies, financial hardship, grief, or other disruptions).
• Provide non-clinical intake, needs assessments, and case coordination of services to identify employee needs, evaluate available options, and determine appropriate resources or referrals.
• Assists employees in understanding and navigating County policies, procedures, forms, and timelines, including leave options, benefits, return-to-work processes, accommodations, and related HR programs.
• Coordinates with Human Resources divisions (Benefits, Leave Management, Workers' Compensation, Risk Management, Payroll, etc.) and County departments to help resolve process barriers and facilitate timely completion of paperwork.
• Connects employees with internal programs (EAP, wellness initiatives, disability management, union resources) and external community resources (financial assistance, housing support, caregiving services, legal aid, social services).
• Develops and maintains resource guides, referral lists, and informational materials for employees and HR staff.
• Acts as the lead technical resource for Human Resources staff by providing expert guidance, direction, and technical assistance on benefit program coordination, complex cases, and related policies and procedures, while maintaining appropriate confidentiality.
• Tracks service activity, trends, and outcomes while maintaining confidential records in accordance with County policies.
• Develops and participates in outreach efforts, orientations, or presentations to increase awareness of available employee support resources.
• Assists with the procurement process, contract administration, and the planning and coordinating of countywide employee programs and events.
• Official Job Title: Human Resources Analyst II. For more detailed information, refer to the Human Resources Analyst II job description.

EXCELLENT BENEFITS

To review job-specific Exempt D level benefits, refer to:

Summary of Benefits for Exempt Group

Compensation Plan for Exempt Group

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

Minimum Requirements

Education: Bachelor's degree in human resources, business administration, project management, behavioral or social science, or a closely related field.

• AND-

Experience: Two (2) years of professional-level human resources experience with primary responsibility for benefits administration. Experience must include interpreting and applying federal and state employment/leave/benefits laws; researching and interpreting personnel policies, labor agreements, and employment contracts; providing guidance to employees regarding benefits administration; and coordinating with internal and external resources to support employees.

Substitution: A Masters degree is a qualifying discipline can substitute for one (1) year of the qualifying experience listed above.

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Refer to the NACES website for more information on evaluation services.

Desired Qualifications

Ideal candidates will possess:

• Knowledge of protected leave laws, including FMLA, CFRA, PDL, ADA, and workers compensation-related leave provisions.
• Experience interpreting and applying Memoranda of Understanding (MOUs), personnel rules, and County policies.
• Experience assisting employees and supervisors with leave, disability, and benefit administration.
• Experience handling highly confidential and sensitive employee matters with professionalism and discretion.
• Exceptional research, problem-solving, and analytical abilities with a demonstrated ability to identify practical solutions in complex situations.
• Experience coordinating services and resources across multiple departments and stakeholder groups.
• Excellent interpersonal, communication, and training/presentation skills.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

Additional Information and Resources: If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process

Exempt Unit-Group D

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Competitive Evaluation: The supplemental information requested below, in conjunction with your application, will be used to evaluate your relevant experience in a competitive evaluation of qualifications. It is to your advantage to provide complete, organized, and detailed responses to each question. (Do not refer to a resume or other documentation.) Each response must include the name(s) of your employer(s) and dates of employment where you performed the duty, and the percentage of time performing the function. Employers listed on this questionnaire must also be listed in the work experience section of your application. Indicate N/A if you do not possess the experience requested.

• I have read and understand the instructions above.

02

Education: Indicate your highest level of education.

• A Masters Degree in human resources, business administration, project management, behavioral or social science, or a closely related field.
• A Bachelors Degree in human resources, business administration, project management, behavioral or social science, or a closely related field.
• Bachelors degree or higher in another field not included above
• Associates degree.
• Some college
• Technical or Certificate Program
• High school or GED
• None of the above

03

Qualifying Experience: Describe your professional experience in benefits administration which includes interpreting and applying federal and state employment/leave/benefits laws; researching and interpreting personnel policies, labor agreements, and employment contracts; providing guidance to employees regarding benefits administration; and coordinating with internal and external resources to support employees. Include your employer(s), job title(s), years of experience, and primary responsibilities. If you do not have experience in this area, indicate N/A.

04

Confidentiality: An essential function of this position is maintaining confidentiality while serving as an impartial resource. Describe your experience handling sensitive or confidential information and the steps you take to ensure trust and neutrality. If you do not have experience in this area, indicate N/A.

05

Analysis: This position may identify systemic workplace concerns and recommend improvements to leadership. Describe your experience analyzing workplace issues and developing recommendations for organizational improvement. If you do not have experience in this area, indicate N/A.

06

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

07

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

08

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs