Human Resources Generalist

Human Resources Generalist

The Human Resources Generalist supports the Human Resources Department providing operational and strategic support to the HR Team. The HR Generalist will serve as the main point of contact for retirees' benefits and will be responsible for student, intern and volunteer onboarding and employment supports. The maintenance of the front desk and all other documents secured in a file room.

Major Responsibilities:

• Acts as the point of contact between the Human Resources Office and other departments, employees and external partners.
• Provides customer service and triages customer issues for all walk-ins, phone calls and emails.
• Assists with the implementation of HR programs and policies (i.e., recruitment, employee relations, benefits, training and development).
• Assist with the completion of new hire paperwork as needed such as I-9 forms.
• Provides basic information to customer inquiries based on OCC policies, procedures, and state and federal laws and regulations.
• Responsible for the management of all aspects of student employment, volunteers and interns onboarding and offboarding needs.
• Assists with the coordination of general employee onboarding and offboarding.
• Assists VP of HR and the Director of Employee and Labor Relations with the preparation of Collective Bargaining; maintains, researches, and provides data and information to support decisions made during policy development and the Collective Bargaining and process.
• Research and complete requests for loan verifications, Social Services Income Verifications, OCC and SUNY Tuition Waiver forms and Public Service Loan Forgiveness forms.
• Maintains the I-9 forms; Purges all I-9 forms according to federal laws.
• Maintains files of HR documents including transcripts, veteran's status and disability disclosure forms.
• Serves as a backup for the Coordinator of Recruitment and Benefits Coordinator as needed.
• Responsible for all aspects of retiree benefit management.
• Assist with administering the college's benefits including bill reconciliation.
• Supports with the dissemination of benefits-related information.
• Coordinate off boarding activities related to employee benefits, including COBRA and retirement.
• Supports special HR projects initiated by the Vice President of Human Resources.
• Treats all matters in Human Resources as confidential.
• Other duties as assigned.

Requirements:

Minimum Qualifications:

• Bachelor's degree from an accredited college, university or foreign equivalency in human resources, business administration, psychology or closely related field with a minimum of 3 years of experience preferably in human resources environment with responsibilities that include customer service and working with various other human resources functions such as; recruitment, employee relations, benefits, and record retention. (Relevant years of experience will be considered in lieu of a BA in a 2: 1 ratio)
• Familiarity with employment laws and regulations.
• Demonstrated ability to handle sensitive matters with discretion.

Preferred Qualifications:

• Experience in a union environment.
• Electronic HRIS and Applicant Tracking System (ATS) experience.
• Bilingual in English and Spanish. English and other languages will be considered.

Knowledge, Skills & Abilities:

• Working knowledge of employment laws and the principles and best practices of human resources.
• Proficiency with Microsoft Office (particularly Outlook, Word, PowerPoint, and Excel).
• Proficiency with HRIS systems.
• Excellent verbal and written communication skills.
• Attention to detail and follow up.
• Ability to establish and maintain professional relationships and work with individuals at all levels of the organization with a customer-oriented focus.
• Ability to analyze with a critical thought process for continuous improvement.
• Ability to organize, prioritize, and meet changing demands.
• Must be able to perform duties with the highest regard for confidentiality, integrity and respect for all people and employee information.

Additional Information:

Salary range is: $53,240 - $66,550, commensurate with credentials and relevant experience. Onondaga Community College offers a generous and competitive benefits package including:

• New York State Local Retirement System (pension) or an Optional Retirement Plan 401(a).
• Excellent health, dental, and vision insurance plans.
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

Application Instructions:

To be considered, please submit a resume and cover letter at time of application. The three (3) references listed on the application must be professional references, two of which must be current or former supervisors. Finalists will be contacted prior to references being checked. Offers are contingent upon the completion of a background check, and official transcripts are required upon hire. Please contact hr@sunyocc.edu if you have questions.