Human Resources Manager I

Human Resources Manager I

Salary

$90,000.00 - $107,000.00 Annually

Location

2538 S. Congress Ave., Austin, TX

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

27-10954

Department

Juvenile Probation

Opening Date

10/08/2026

Closing Date

11/5/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

The Travis County Juvenile Probation Department (TCJPD) in Austin, Texas, is accepting applications for a Human Resources Manager I. This position manages and administers a broad range of professional HR programs for a large organization (500+ employees) providing critical services to youth and families in Travis County. TCJPD is seeking an experienced HR Manager to oversee employee relations and recruitment for a team of five (5) HR specialists and support staff.

The position manages recruiting, hiring, compensation, performance management, leave processes, with a large role in employee relations and investigations. Additionally, they oversee the coordination of administrative processing and recordkeeping for all TCJPD personnel actions. This role frequently consults with department leadership, supervisors, and frontline staff on specific HR areas, manages problem-solving processes, and facilitates employee relations throughout the organization. The position operates under minimal supervision, with considerable latitude for independent judgment.

This position works on-site at our south Austin campus, M-F, 8-5. After a six-month probationary period, the position is eligible for one regular telework day per week.

DISTINGUISHING CHARACTERISTICS:

This is a job classification within the Human Resources job family. Management position for small to medium scope operating units within the County (based on budget and employee size). This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Schedules, monitors and deploys human, operating, and capital resources to accomplish departmental policies, plans, and programs and achieves performance outcome measures. Assists in the development of program goals, initiatives and best practices; ensuring adherence to and compliance with applicable Federal, State and Local laws and departmental and County policies and practices.
• Supervises, evaluates and disciplines employees. Resolves conflicts. Oversees and directs employee development activities such as progressive training and development, motivation, and goal setting.
• Provides competent directions, advice and counsel to the Department Head, Division Directors, Managers and Supervisors regarding Human Resources Management issues. Facilitates problem-solving strategies. Serves as a liaison and works in cooperation with the Countys HRMD, the County Attorneys office and the Union, as required.
• Counsels and coaches employees on issues, concerns and grievances related to professional development and other work-related issues. Provides direction to management and employees on conflict resolution; researching, reporting and responding to informal and blind formal complaints. Provides advice, preparation and response to grievance hearings, pre-deprivation meetings, alternative dispute resolution/mediation and EEOC/TCHR complaints.
• Directs the administration, coordination and communication of policies and procedures regarding various Human Resources laws and practices including: EEO, FMLA, Workers Compensation, ADA, FLSA, hiring/staffing, compensation and associated record keeping. Provides management support, direction and evaluation of professional Human Resources support staff in carrying out these functions.
• Provides leadership in the development of departmental organizational and staff development strategies. Designs, develops, presents, coordinates, facilitates and evaluates learning strategies and training programs and initiatives for department employees.
• Provides advice and recommendations pertaining to departments performance management systems and strategies.
• Directs, develops and monitors organizational policies and operating procedures. Interprets and explains personnel policies, including performance evaluations, equal employment opportunity, sexual harassment and discipline, as required. Implements, communicates and effectively uses policies and procedures to manage the organization. Coordinates with division directors, departments, agencies and organizations to accomplish goals and objectives.
• Directs and administers the organizations recruitment and hiring process.
• Supervises background investigators and Human Resources staff, which administer recruiting; advertising; hiring process; promotional process; licensing; PAFs; payroll; medical case files; and background investigations.
• Provides recommendations to upper management for all Human Resources needs, which includes the recruiting and hiring process, compensation, benefits administration, disciplinary issues, FLSA, FMLA, ADEA, ADA, Workers Compensation and EEO.
• Administers, reviews, and provides recommendations to upper management concerning market analysis, compensation justification, budget information for new positions, reclassifications, job postings, and Position Analysis Questionnaire content.
• In cooperation with upper management and other Department supervisors, plans, proposes and implements Human Resources policies, procedures, and operating practices.
• Fills vacant Human Resources staff positions utilizing the job task analysis, and completing vacancy announcement requests, preparing hiring process materials, conducting interviews, and making candidate selections.
• Provides direction to personnel in the completion of staffing, training, benefits administration, compensation administration and employee relations functions at a tactical level. Leads, directs and coordinates strategic initiatives with staff, peers and customers to foster continuing improvements in processes and services. Manages and evaluates the performance of Human Resources professionals and administrative staff.
• Consults with managerial and executive staff regarding employment decisions, policy interpretation, disciplinary action review, staffing options, compensation determinations, insurance and benefit offerings, and training and development opportunities.
• Manages the design and development of curriculum for adult learners and implements training programs, as required.
• Procures training and development services from vendors including price negotiations, contract review, and curriculum content analysis.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

Bachelors degree in Personnel Management, Human Resources Management, Public Administration, Business Administration, Organizational Development or a directly related field AND six (6) years of directly related demonstrated experience as to assigned Human Resources position; including one (1) years of mid to senior level supervisory or management experience. Prefer candidates who demonstrate requisite job knowledge and additional competencies including organizational commitment, teamwork, negotiations, change management, adaptability, conflict resolution, initiative, and project management;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Drivers License.

Preferred:

Masters degree in Personnel Administration, Human Resources Management, Public Administration, Business Administration or a directly related field.

Certified Compensation Professional (CCP); OR, Certified Benefits Professional (CBP).

Senior Professional in Human Resources (SPHR); OR, Professional in Human Resources Certification (PHR).

Specialized coursework in the area of Human Resources.

Knowledge, Skills, and Abilities:

Knowledge of:

• Federal, State and Local regulations, codes and laws: Employment laws and Affirmative Action, Title VII of Civil Rights Act, Equal Pay Act, FLSA, ADA, FMLA, EEOC, I-9.
• Principles and practices of Human Resources management.
• Management and supervisory principles, practices and techniques.
• State and local government budget, planning, systems, documents, issues, and trends.
• County policies, procedures and terminology.
• Recent Human Resources developments and current literature.
• Innovative Human Resources programs.
• Various countywide and regional resources.
• Budget preparation.
• Office management.
• Service oriented leadership and hands on practitioner.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Developed analytical, organizational, and communication skills.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Developing, implementing, interpreting, applying and enforcing Human Resources policies and procedures per laws, rules, regulations, and codes.
• Creating policies and procedures.
• Applying Human Resources methods.
• Supervisory principles, practices and techniques.
• Developing budgets and programmatic evaluation tools.
• Problem-solving and decision-making.
• Customer service delivery.
• Explaining complicated technical problems in simple non-technical language.
• Using information systems such as HRIS.
• Both verbal and written communication.

Ability to:

• Manage, plan, assign, supervise, motivate, train, evaluate and supervise professional and administrative support staff.
• Interpret policies, procedures, and Federal, State and Local applicable laws.
• Manage, plan, organize, prioritize, and implement department programs, projects, functions, operations and activities.
• Provide management and team building.
• Prepare and conduct training.
• Convey complex ideas and concepts verbally and in writing.
• Work independently as well as in a team environment.
• Manage time well and perform multiple tasks, and organize diverse activities.
• Exercise sound judgment and make decisions.
• Organize varied work assignments and meet appropriate priorities.
• Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Monday-Friday, 8:00 - 5:00 PM

Location: 2538 S. Congress Ave, Austin, TX 78704

Department: Juvenile Probation

Criminal, Driving, Education, and Employment Background Checks Required.

Drug & Alcohol Test Required.

For updates or questions on this position, contact Jeremy.Noel@traviscountytx.gov.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2027 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers Compensation

The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

01

What is your highest level of education completed?

• Associates Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

Do you hold any professional certifications in the discipline of Human Resource Management? Choose all that apply.

• SHRM-CP
• SHRM- SCP
• PHR
• SPHR
• Certificate in HRM from a university, not included in a degree
• Other
• None

03

What level of experience do you have conducting workplace investigations regarding discrimination, harassment and/or sexual harassment?

• Served as lead investigator for an employer including documenting finding
• Served as an investigator for an employer including documenting findings
• Served in a support role to a lead investigator but not involved in all phases of the process
• Served as investigator in workplace issues requiring inquiry and other review but no formal documentation of investigative findings
• No workplace investigation experience

04

How would you describe your knowledge and experience advising management on federal employment laws and policies such as Title VII, FLSA, and FMLA?

• No experience or knowledge.
• No experience but have knowledge or training.
• Limited knowledge and experience: 0 - 2 years in positions requiring this knowledge.
• Working knowledge and experience: 2 - 5 years in positions requiring this knowledge.
• Advanced knowledge and experience: 5 + years in positions requiring this knowledge.

05

What is the average number of workplace investigations you have personally led and conducted per year?

• No Experience
• 1 to 5 Investigations
• 6 to 10 Investigations
• 11 to 30 Investigations
• 31 or more Investigations

06

How many years of experience do you have managing a team of human resources specialists?

• No Experience
• 1 to 2 Years of Experience
• 3 to 5 Years of Experience
• 5 to 10 Years of Experience
• 11 or More Years of Experience

07

What level of experience do you have administering employee performance management initiatives and related systems?

• No experience
• Assist in creating and implementing for an organization.
• Limited experience creating, implementing, and training on a new process and/or system.
• Moderate level of experience creating, implementing, and training on a new process and/or system.
• Expert level experience creating, implementing, and training on a new process and/or system.

08

What methods do you use to ensure thorough documentation during an employee investigation?

• No experience with documentation during investigations
• Assist in documenting findings during an investigation
• Responsible for documenting findings but not the primary investigator
• Serve as the primary investigator and responsible for all documentation

09

How would you rate your experience in collaborating with executive- and director-level leadership to implement HR policies?

• No experience
• Limited experience: supported HR policy implementation
• Moderate experience: led HR policy implementation with some support
• Extensive experience: independently led HR policy implementation

10

Have you previously been responsible for communicating or facilitating compliance with HR policies to a department or division outside of your own?

• No experience
• Assisted in communication and compliance efforts
• Led communication and compliance efforts in collaboration with others
• Solely responsible for communication and compliance

11

What is your level of experience in interpreting and applying federal labor laws (e.g., FMLA, ADA, FLSA) to complex employee relations situations?

• No experience
• Limited experience interpreting applying federal labor laws
• Moderate level of experience interpreting and applying federal labor laws
• Expert level of experience interpreting and applying federal labor laws

Required Question

Employer Travis County

Address 700 Lavaca Street

Austin, Texas, 78701

Website https://www.traviscountytx.gov/human-resources/jobs