Human Resources Manager

The Human Resources Manager serves as a strategic and operational leader responsible for advancing DWC's people strategy while ensuring compliance with applicable employment laws and organizational policies. This role partners closely with agency leadership to foster a high-performing, inclusive, and trauma-informed workplace culture that supports employee engagement, retention, professional development, and organizational effectiveness. 

The HR Manager oversees critical human resources functions, including employee relations, leaves of absence, workers' compensation, benefits administration, performance management, policy administration, compliance, and workforce planning. The position serves as a lead role in investigations for workplace concerns, providing objective, thorough, and legally compliant investigations and recommendations while maintaining the highest standards of confidentiality and professionalism. 

As a trusted advisor to leaders and employees, the HR Manager provides coaching, guidance, and practical solutions that align with DWC's mission, values, and strategic priorities. The role also develops, mentors, and supports HR team members while driving continuous improvement in people practices, systems, and processes. 

Essential Functions 

 

Strategic Human Resources Leadership 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Competencies  

Supervisory Responsibility 
This position directly supervises Human Resources team members and is responsible for coaching, performance management, workload prioritization, employee development, and fostering a collaborative, service-oriented HR function. The HR Manager promotes accountability, continuous improvement, and professional growth while ensuring high-quality support to employees and organizational leaders. 

Work Environment 
Downtown Women’s Center operates several program and administrative locations in the Skid Row neighborhood of Downtown Los Angeles. The organization’s primary hub is located on San Pedro Street (SP) and includes participant-facing services, staff and departmental offices, and Permanent Supportive Housing units. 

Programs at the SP site include the Day Center, Women’s Health Clinic, kitchen and meal services, Trauma Recovery Center, supportive service offices, and housing units, among other operations. 

Although some positions may have a primary work location at another DWC program site or within the community, employees in all roles may be expected to attend trainings, meetings, or other work-related activities at the San Pedro (SP) location. Parking near the San Pedro (SP) Access Center is limited, and employees should plan for offsite parking with a short walk to the site. 

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would also require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.  

Position Type and Expected Hours of Work 
This is a full-time, non-exempt position. Office hours are 8:00 am to 4:30 pm with flexibility to work evenings and weekends when necessary. 

Travel  
Local travel between DWC’s locations is required for this position. Occasional travel to conferences may be expected for this position.  

Work Location
This position operates on a hybrid model, with the expectation that the manager will be onsite 3 days per week. 

Required Education, Experience, and Qualifications 

Pay Range 
$100,000-$110,000 

Work Authorization
Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B. 

Fair Chance Act Statement 
Downtown Women’s Center will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Downtown Women’s Center is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. 

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization’s effectiveness, and allow us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are. 

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.