HUMAN RESOURCES MANAGER

HUMAN RESOURCES MANAGER

Salary

$99,924.00 - $143,604.00 Annually

Location

City of West Covina, CA

Job Type

Full Time

Job Number

2026-044

Department

Human Resources & Risk Management

Opening Date

11/03/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Description

This recruitment is being conducted to fill (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list.

Open until filled, Apply Immediately

FLSA: Exempt

Probationary Period: 12 months

Bargaining Unit: Mid-Management

Job Summary:

Under general direction, plans, organizes and manages the daily operations of the City's Human Resources and Risk Management programs and services; oversees the day to day activities of the department including recruitment, selection, retention, succession planning, classification and compensation, benefits, training and development, employee and labor relations and negotiations, performance management, and related human resources programs and service; provides professional advice to managers and supervisors on complex human resource issues; manages the work of human resources professional, technical, and clerical staff; and performs related work as required.

Examples of Duties

Essential Functions:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Develop, implement, and maintain the department goals, objectives, policies and priorities and ensure that established goals and priorities are achieved.
• Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the departments and City's goals and objectives.
• Manages the performance of department staff; supervise, train, develop and lead staff to provide effective delivery of services to the public, employees, and public officials.
• Manages the design and implementation of employee recruitment, selection, and retention programs; ensures that all phases of recruitment and selection comply with applicable federal, state, and local laws, regulations and guidelines.
• Manages the completion of organizational and position compensation and classification studies; oversees the drafting of new or modified class specifications; supervises the conduct of special surveys and studies regarding compensation and other human resource management issues.
• Manages administration of the Citys comprehensive benefits and retirement plans and programs; conducts research, evaluates plan design and costing alternatives and recommends benefits program design changes.
• Conducts investigations of sensitive disciplinary cases, prepares documentation, and advises managers on appropriate action.
• Drafts contract language and administer labor contracts, including contract amendments as required.
• Applies process improvement and quality management principles to assigned areas of responsibility.
• Participates in the formulation and implementation of departmental policy, planning and strategy development.
• Advises, coaches and trains managers and supervisors on legal requirements and sound professional practices affecting a broad array of human resources processes.
• Confers with and interprets policies, procedures and regulations to management, staff, and the public.
• Provides guidance and training to managers and supervisors on positive employee relations practices.
• Consults with and facilitates agreement on appropriate action by managers and supervisors on employee grievance and discipline issues; may consult with employees and their representatives to identify and resolve employee/employer-related problems and issues.
• Collaborates with City management and supervisors to assess training, development and other organization improvement needs.
• Serve as staff to the Citys Human Resource Commission; prepare agendas and reports. Provide advice and interpretation of Human Resource policies, rules, guidelines, practices, regulations, and laws.
• May oversee the department budget including monitoring and approving expenditures and making budget adjustments as necessary.
• Oversees special human resource programs including but not limited to employee recognition programs, unemployment insurance program, and tuition and education assistance.
• Review, analyze, advise, and provide updates to City staff on various reports, issues, legislation, court cases and other topics related to Human Resources and Employee Relations.
• Supervises maintenance of employee personnel files and related position and employee information databases, ensuring conformance with all privacy requirements.
• Supports Risk Management and Worker's Compensation programs.
• Performs related work as required.

Typical Qualifications

Education, Training, and Experience

Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by their past and current employment.

Bachelor's degree in human resource, organizational development, business or public administration or related field; and five (5) years responsible experience in human resources management including two years as a supervisor or lead. A Master's degree in a related field and experience in a public agency is desired.

Licenses/ Certificates/ Special Requirements

• A valid California Class C Driver's License with a satisfactory driving record is required.
• Society for Human Resource Management (SHRM) or Professional in Human Resources (PHR) certification or similar professional certification is desired.

Knowledge of:

• Principles, policies, and practices of public human resources administration, including recruitment and selection, retention, succession planning, equal employment opportunity, employee relations, classification and compensation, job analysis, benefits design and administration, training and development and performance management.
• Principles, practices, and techniques of risk management.
• Principles and practices of labor management relations, including negotiation and contract administration techniques.
• Principles, practices and practices of diversity, inclusion, and equity.
• Employee/labor relations principles and practices, including contract administration.
• Principles and practices of public administration, including long-range planning, budgeting, purchasing, and maintaining public records.
• Principles and practices of effective management and supervision.
• Applicable federal, state, and local laws, regulations, and standards.
• Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suite, HRIS and Applicant Tracking system (ATS).
• Research methods and report preparation and presentation.
• Business arithmetic.
• Principles and practices of sound business communication; correct English usage, including spelling and grammar.
• Business letter and report writing.
• City human resources policies, practices and procedures and labor contract provisions.
• Occupational hazards and standard safety practices.
• Sound customer service practices and etiquette.

Ability to:

• Develop and administer effective department and program goals, objectives, policies, and methods for evaluating achievement and performance levels.
• Plan, manage, supervise, assign, delegate, review and evaluate the work of staff engaged in the delivery of human resources and risk management programs.
• Develop and implement comprehensive, effective human resources and risk management programs in assigned areas.
• Understand, interpret, explain, and apply City, state and federal policies, laws, and regulations.
• Evaluate human resource management practices and make sound recommendations for improvement.
• Organize, set priorities, and exercise expert independent judgment within areas of responsibility.
• Develop and implement appropriate procedures and controls.
• Communicate effectively, both orally and in writing.
• Represent the City effectively in dealings with labor organizations, employees, and management.
• Present proposals and recommendations clearly, logically, and persuasively.
• Operate a computer and standard business software.
• Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
• Establish and maintain effective working relationships with all those encountered in the course of work.
• Read and write at the level required for successful job performance.
• Make accurate mathematical calculations.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Operate a computer and standard business software and other standard office equipment.
• Maintain confidential information.
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
• Establish and maintain effective working relationships with all those encountered in the course of work.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing, and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus.

Supplemental Information

EEO Statement

The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SELECTION PROCESS

The successful candidate will be required to pass a background check, Live Scan fingerprinting, and a pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate.

EMPLOYEE BENEFITS - MID-MANAGEMENT EMPLOYEES

Effective 07/01/17, in Accordance with Successor Memorandum Of Understanding

PAID FIXED HOLIDAYS - 6 full days annually.

PAID HOLIDAY CLOSURE - December 24th through January 1st.

FLOATING HOLIDAYS - 40 hours annually.

ADMINISTRATIVE LEAVE - 60 hours annually.

ANNUAL SICK LEAVE CASH-OUT OPTION - Up to 40 hours annually.

ANNUAL VACATION LEAVE CASH-OUT OPTION - 40 hours is less than 5 years of service; 80 hours if 5 or more years of service.

VACATION - All full-time employees accrue 80 vacation hours per year. Upon completion of one year of service an additional 40 hours will be provided.

SICK LEAVE - Eight hours per month accrued by full-time employees for sick leave. There is unlimited accumulation, and the City has an annual payoff plan for unused sick leave, plus a payoff plan upon termination.

HEALTH INSURANCE - Effective July 1, 2018, The Citys contribution to medical premiums for all new unit employees hired on or after July 1, 2018, shall be capped in accordance with the following schedule:

Single: $550/month 2-Party: $950/month Family: $1,250/month

Employees covered by a health insurance plan outside of the Citys plan will receive $300/month.

Employees hired on or prior to June 30, 2018, receive a City contribution up to the corresponding Los Angeles Region Kaiser rate per month (Employee only, Employee plus one, or Employee plus 2 or more (family) towards health coverage through the Public Employees Retirement Systems (PERS).

DENTAL PROGRAM - A dental program is offered to all employees at group rates. The City contributes up to $62.23 per month towards premiums.

VISION PLAN - City-paid vision plan for employee and their dependents with no cost to the employee.

LIFE INSURANCE - The City provides a life insurance plan that provides protection in the amount of $100,000 and a post-retirement death benefit in the amount of $10,000.

LONG-TERM DISABILITY PLAN - The City covers the entire cost for this premium. There is a 6-month waiting period before an employee is eligible, and the plan covers up to a maximum of 60% of the employees gross salary up to the age of 65.

RETIREMENT - The retirement formula is 2%@60 for new employees meeting CalPERS classic membership criteria. Effective January 1, 2013, new employees enrolling in membership in the CalPERS system will receive 2%@62. The employee pays their portion of the retirement contribution to the California Public Employees Retirement System (CalPERS). Options include single highest year, military buyback service credit and service credit for unused sick leave. The City does not participate in Social Security.

RETIREMENT HEALTH SAVINGS PLAN - Monthly City ($100) and employee ($25) contributions are made toward a retiree health savings plan.

TUITION REIMBURSEMENT - The City provides up to $1,500 annually for eligible tuition expenditures.

BEREAVEMENT LEAVE - Up to 40 hours per occurrence may be granted.

DEFERRED COMPENSATION - Deferred Compensation is provided in the amount of $150/month.

BILINGUAL ALLOWANCE - Eligible employees receive $100 per month upon successful completion of bilingual examination.

SECTION 125 - The City has established a program consistent with Section 125 of the IRS Code, which enables employees to voluntarily use pre-tax earnings for medical, dental, and dependent care expenses.

EMPLOYEE ASSISTANCE PROGRAM - As an employee of The City of West Covina, you and your eligible dependents are entitled to receive EAP services, administered by Managed Health Network

THE CITY - West Covina is a city of approximately 110,500 residents, located 20 miles east of Los Angeles, with easy accessibility via freeway to beach and mountain resorts and many other major retail, recreational, educational, and cultural facilities. Acknowledged as the "Headquarters City of the East San Gabriel Valley," Wk (MHN).

est Covina prides itself on the quality of living it offers.

The City utilizes the council-manager form of government, and employs 340 full-time employees, with an operating budget of approximately $64 million.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

01

Question 1 ACTIVE Check the type of drivers license you possess. Note: For out-of-state applicants, a valid drivers license is required and a valid California Class "C" drivers license must be obtained within ten (10) days of appointment (CA Vehicle Code 12505c).

• Class C
• Class B
• Class A
• Out of State
• I have no drivers license, California or otherwise

02

Which option below best describes your highest level of education? (NOTE: You will be required to verify your education level if you continue in the selection process.)

• Some College
• Associates degree
• Bachelors degree
• Masters degree
• Doctorate degree
• None

03

How many years of supervisory experience do you have?

• I do not have supervisory experience
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four or more years

04

List any job-related certification(s) or license(s) you possess. If you do not have any, state "not applicable."

05

Please describe your experience utilizing NEOGOV for Onboarding.

06

Please describe your experience utilizing NEOGOV for Recruitment.

07

Please provide your experience handling Employee Relation and Labor Relation principles and practices. If not applicable, please indicate N/A

08

Do you have experience in Risk Management handling Workers Compensation claims? If so, explain in detail your job assignments. If not applicable, please indicate N/A.

09

Do you have experience in Risk Management handling vehicle liability, property liability and general liability claims? If so, explain in detail your job assignments. If not applicable, please indicate N/A.

10

Do you have municipality experience, working for a city or county?

• Yes
• No

11

I hereby understand and declare that the statements on this supplemental questionnaire are true and complete to the best of my knowledge. As applicable, I hereby authorize the City and/or designees to contact the references listed to verify the information I have supplied. I hereby release from liability all persons and organizations furnishing such information. I understand that the City reserves the right to validate information received on the supplemental questionnaire and that I will be subject to disqualification and/or termination if any statement in this supplemental questionnaire is found to be untrue or determined to be misleading.

• Yes
• No

Required Question

Employer City of West Covina

Address 1444 W. Garvey Avenue South

West Covina, California, 91790

Website http://westcovina.org