Human Services Program Executive 2

Commonwealth of Pennsylvania

Harrisburg, PA

$89,996–$136,842 Per Year

2 days ago

Job Description

Human Services Program Executive 2

Salary

$89,996.00 - $136,842.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-61515-49890

Department

Department of Human Services

Division

HS Bur Plcy Plng Prgm Dvpt

Opening Date

10/28/2026

Closing Date

11/10/2026 11:59 PM Eastern

Job Code

49890

Position Number

50705803

Union

Non Union

Bargaining Unit

Pay Group

ST10

Bureau / Division Code

00211530

Bureau / Division

Bureau of Policy, Planning, and Program Development

Worksite Address

303-309 Walnut Street

Worksite Address

11th Floor

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Dawn Hamme

Contact Phone

717.705.8175

Contact Email

dhamme@pa.gov

Description
Benefits
Questions

THE POSITION

Lead the work that strengthens behavioral health services across the state! As a Human Services Program Executive 2 with the Department of Human Services, you guide major policies and support programs that help individuals and communities. Your leadership shapes long-term improvements in mental health and substance use systems. This is a chance to make a meaningful impact every day. Step into a role where your skills help move statewide initiatives forward!

DESCRIPTION OF WORK

This position directs major behavioral health policy and grant work that supports statewide programs and partnerships. As a Human Services Program Executive 2, you will perform the following duties:

Program Leadership: Guide development, evaluation, and improvement of behavioral health Medicaid and grant programs
Policy Direction: Review data, regulations, and proposals to shape policies and program standards
Supervisory Duties: Manage staff work, provide feedback, and support employee development
Cross Agency Coordination: Work with partners across state and federal agencies to align program goals
Operational Oversight: Monitor program activities, review reports, and recommend needed changes

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year of experience as a Human Services Program Executive 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Five years of professional experience in the development, implementation, or evaluation of a human services program or program operations, including three years of consultative or supervisory experience; or
An equivalent combination of experience and training that includes three years of professional consultative or supervisory experience in the development, implementation, or evaluation of a human services program or program operations.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

Eligibility rules apply.

Have you been employed by the Commonwealth of Pennsylvania as a Human Services Program Executive 1 for one or more years full-time?

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

How much full-time professional experience do you possess in the development, implementation, or evaluation of a human services program or program operations?

5 years or more
4 but less than 5 years
3 but less than 4 years
Less than 3 years
None

Do you possess three or more years of full-time professional consultative or supervisory experience in the development, implementation, or evaluation of a human services program or program operations?

How much graduate coursework have you completed in the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

60 credits or more
30 but less than 60 credits
Less than 30 credit
None

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring proc

WORK BEHAVIOR 1 - LIAISON

Serve as liaison between division staff, professional staff from other offices and departments, and stakeholders to coordinate and support efforts of the division as well as projects that involve human services health care programs and operations.

Levels of Performance

Select the "Level of Performance which best describes your claim.

A. I have experience serving as a liaison between agencies, staff, and other stakeholders to coordinate and support HEALTH CARE PROGRAMS.
B.I have experience serving as a liaison between agencies, staff, and other stakeholders to coordinate and support HUMAN SERVICES PROGRAMS.
C. I have experience serving as a liaison between agencies, staff, and other stakeholders to coordinate and support efforts and projects. This was NOT related to health care programs or human services programs.
D. I have successfully completed college-level coursework related to communications or public speaking.
E. I have NO experience or coursework related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience.
The area(s) in which you communicated and the subject matter you conveyed.
Your level of responsibility.

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University
Course Title
Credits/Clock Hours

WORK BEHAVIOR 2 - PROGRAM DEVELOPMENT

Develop program goals, objectives, policies, and procedures to maximize the effectiveness of the statewide human services health care programs and operations and to ensure consistent application of federal and state regulations.

Levels of Performance

Select the "Level of Performance which best describes your claim.

A. I have experience developing HEALTH CARE program goals, objectives, policies, and procedures to maximize the effectiveness of the program and operations, and to ensure consistent application of federal and state regulations.
B. I have experience developing HUMAN SERVICES program goals, objectives, policies, and procedures to maximize the effectiveness of the program and operations, and to ensure consistent application of federal and state regulations.
C. I have experience developing program goals, objectives, policies, and procedures to maximize the effectiveness of the program and operations, and to ensure consistent application of regulations. This was NOT related to health care or human services.
D. I have successfully completed college-level coursework related to program development.
E. I have NO experience or coursework related to this work behavior.

The name(s) of the employer(s) where you gained this experience.
Your experience evaluating information, identifying problems, or making recommendations, including the type(s).
Your level of responsibility.

College/University
Course Title
Credits/Clock Hours

WORK BEHAVIOR 3 - EVALUATE PROGRAMS AND IMPLEMENT CHANGES

Evaluate program effectiveness through review of metrics, data, and stakeholder feedback; identify problems or areas of concern; and recommend and implement changes to address areas of concern and to increase effectiveness and efficiency.

Levels of Performance

Select the "Level of Performance which best describes your claim.

A. I have experience evaluating HEALTH CARE program effectiveness through review of metrics, data, or stakeholder feedback; identifying problems or areas of concern; or recommending and implementing changes.
B. I have experience evaluating HUMAN SERVICES program effectiveness through review of metrics, data, or stakeholder feedback; identifying problems or areas of concern; OR recommending and implementing changes.
C. I have experience evaluating program effectiveness; identifying problems or areas of concern; or recommending and implementing changes. This was NOT related to health care or human services.
D. I have successfully completed college-level coursework related to research methods, research design and analysis, or quality assurance.
E. I have NO experience or coursework related to this work behavior.

The name(s) of the employer(s) where you gained this experience.
Your experience evaluating information and making recommendations, including the type(s).
Your level of responsibility.

College/University
Course Title
Credits/Clock Hours

WORK BEHAVIOR 4 - SUPERVISION

Perform the full range of supervisory duties. This includes assigning and reviewing work; approving leave; disciplining employees; evaluating employee performance; and identifying training needs of staff.

Levels of Performance

Select the "Level of Performance which best describes your claim.

A. I have experience performing supervisory duties which included assigning work, approving leave, disciplining employees, and evaluating employee performance. This supervisory experience included second level supervision (supervising a supervisor).
B. I have experience performing supervisory duties which included assigning work, approving leave, disciplining employees, and evaluating employee performance. This supervisory experience was first level supervision (supervising non-supervisory staff).
C. I have experience as a LEAD WORKER to other staff on specific projects or assignments, including providing guidance in performing work.
D. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
E. I have NO experience related to this work behavior.

The name(s) of the employer(s) where you gained this experience.
Your duties as a supervisor (evaluating employee performance, approving leave, etc.).
The type of staff you supervised (supervisory, non-supervisory, etc.).
Your specific responsibilities.

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.