HVAC Accounts Receivable Associate

*Serious applicants should apply through our career website at https://christiansonco.zohorecruit.com/jobs/Careers.

Billing:

• Generate and distribute accurate invoices for HVAC (New Construction, Service and installations).
  
• Review work orders and service reports to ensure accurate billing.
  
• Process incoming payments and record them in the accounting system.
  
• Maintain and update customer billing records and account information.
  
• Monitor accounts receivable and follow up on overdue accounts to ensure timely payments.
  
• Respond to customer inquiries regarding billing issues and resolve discrepancies.
  
• Month-end and year-end closing processes.
  
• Performs other related duties as assigned
  

Customer Service:

• Provide excellent customer service by addressing customer inquiries and concerns related to purchasing, scheduling, and billing.
  
• Ensure a positive customer experience by maintaining clear and professional communication.
  

• Answer incoming Service calls as needed and coordinate and schedule HVAC services and installations for customers.
  
• Work closely with the dispatcher and Service Manager to align schedules with project requirements.
  
• Communicate scheduling details and changes to customers and internal teams promptly.
  
• Maintain and update the service schedule in the company’s management software
  

Job Type: Full-time

Pay: Starting at $20.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 8 hour shift
  
• Day shift
  
• Monday to Friday
  
• Ability to Commute: Round Rock, TX 78664
  
• Work Location: In person
  

Requirements

Qualifications:

• Education: High school diploma or equivalent required; associate degree in business administration, accounting, or related field preferred.
  
• Experience: 2 years of related experience in scheduling, billing, or a related field; experience in the HVAC industry is a plus.
  

Skills:

• Proficiency in accounting and Microsoft Office Suite (Excel, Word) as well as our proprietary software program.
  
• Strong organizational and multitasking abilities.
  
• Excellent communication and customer service skills.
  
• Attention to detail and accuracy in record-keeping.
  
• Strong problem-solving abilities and the ability to work independently.
  
• Familiarity with bookkeeping and basic accounting procedures including GAAP
  
• Bilingual is a plus
  

Key Competencies:

• Multitasking: Ability to manage multiple responsibilities effectively.
  
• Communication: Clear and professional communication with suppliers, customers, and internal teams.
  
• Organization: Efficiently managing schedules, inventory, and billing processes.
  
• Customer Focus: Prioritizing customer satisfaction and resolving issues promptly.
  
• Problem Solving: Identifying and addressing issues related to purchasing, scheduling, and billing.
  

This job description outlines the general duties and qualifications required for the HVAC Accounts Receivable Associate role and may be subject to modifications based on the company’s specific needs.

Benefits

• 401(k)
  
• 401(k) matching
  
• Company Paid – Health Insurance
  
• Company Paid – Basic Life Insurance
  
• Dental insurance
  
• Vision Insurance
  
• Short-Term & Long-Term Disability
  
• Life Insurance
  
• 8 Paid holidays
  
• Paid time off