HVAC Dispatcher

Danley 911 in Partnership with Anthony's

Monroe Township, NJ | In-Person Position

Join a Growing Home Service Organization Serving South Jersey

Danley 911, in partnership with Anthony's and our family of sister companies, is seeking an experienced Dispatcher to join our team at our Monroe Township, NJ office. This is a market-level dispatch position, supporting multiple locations and brands across our residential service operations.

Our companies provide industry-leading heating, cooling, plumbing, electrical, and generator services throughout Southern New Jersey. We are looking for a highly organized, professional, and positive team player who can thrive in a fast-paced environment and keep our technicians productive while delivering exceptional customer service.

What You'll Do

• Coordinate and dispatch service technicians across multiple brands and service locations.
• Monitor technician schedules and route assignments to maximize efficiency and customer satisfaction.
• Communicate with customers regarding appointment updates and service arrival times.
• Work closely with customer service representatives, field managers, and technicians to ensure smooth daily operations.
• Adjust schedules and priorities throughout the day to accommodate emergencies and changing service demands.
• Track service calls, technician progress, and job completion status.
• Maintain accurate notes, records, and communication within company systems.
• Support multiple service departments, including HVAC, plumbing, electrical, and generator services.

What We're Looking For

• Previous dispatching experience required.
• Experience in the home service industry is strongly preferred.
• ServiceTitan experience is a major plus.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to remain calm and professional in a fast-paced environment.
• Positive attitude and solution-oriented mindset.
• Strong attention to detail and sense of urgency.
• Team player with a commitment to supporting both customers and field staff.
• Ability to manage high call and scheduling volumes while maintaining accuracy.

Why Join Us?

• Stable, growing organization with multiple established brands.
• Opportunity to support a large market and make a direct impact on daily operations.
• Collaborative and supportive team environment.
• Career growth opportunities within an expanding home services organization.
• Work alongside experienced professionals who are committed to excellence and customer satisfaction.

Location

Monroe Township, NJThis is an in-person position and is not remote.

Apply Today

If you're an experienced dispatcher who thrives in a fast-paced environment, enjoys solving scheduling challenges, and takes pride in helping teams succeed, we'd love to hear from you.

Danley 911 May conduct pre-employment background checks and drug testing in accordance with applicable laws.