HVAC/Plumbing Quality Control Specialist

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs Position Overview The HVAC/Plumbing Quality Control Specialist is responsible for supporting quality assurance and quality control operations to ensure HVAC and plumbing installations, systems, and project activities meet established company standards, customer expectations, safety requirements, and applicable codes. This role works closely with field personnel, project teams, customers, and leadership to maintain quality workmanship, identify installation deficiencies, and support continuous improvement initiatives across HVAC and plumbing operations. Primary Responsibilities Conduct inspections, audits, and evaluations of HVAC and plumbing installations, systems, and equipment to ensure compliance with company standards, project specifications, safety requirements, and applicable codes. Monitor HVAC and plumbing installation activities and operational processes to verify quality expectations are consistently achieved. Review and interpret blueprints, specifications, diagrams, and work orders to verify accurate HVAC and plumbing installations. Identify installation deficiencies, document findings, and communicate corrective action requirements to appropriate field personnel and supervisors. Maintain accurate quality control records, inspection reports, project documentation, and tracking systems. Collaborate with project management, operations, field personnel, and leadership to resolve HVAC and plumbing quality-related concerns. Verify completion of corrective actions and conduct follow-up inspections as required. Assist in implementing quality control procedures, installation standards, and best practices across HVAC and plumbing operations. Support continuous improvement initiatives to enhance installation quality, operational efficiency, and customer satisfaction. Ensure compliance with company policies, customer requirements, safety procedures, and applicable HVAC and plumbing codes. Participate in project meetings and provide quality-related updates and recommendations. Communicate professionally with customers, subcontractors, vendors, and internal teams regarding quality expectations and concerns. Maintain professionalism and provide excellent customer service at all times. Perform additional duties as assigned. Required Skills and Abilities Strong organizational, analytical, and problem-solving skills. Excellent verbal, written, and interpersonal communication skills. Ability to work independently and collaboratively in a fast-paced environment. High level of attention to detail and accuracy. Ability to manage multiple priorities and deadlines effectively. Knowledge of HVAC systems, tools, equipment, and applicable codes preferred. Proficiency in Microsoft Office Suite and applicable systems or software. Strong customer service and relationship-building skills. Ability to pass pre-employment screenings such as background and motor vehicle record checks. English speaking, reading, and writing preferred, and required where necessary to perform job duties. Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners. Education/Experience High school diploma or GED required; associate's or bachelor's degree in Construction Management, Quality Management, or related field preferred. Previous quality control, inspections, construction operations, or related experience preferred. Previous HVAC and plumbing installation, construction, or field experience preferred. Residential construction or service industry experience preferred. Completion of HVAC or plumbing trade training or apprenticeship preferred. Relevant industry certifications or licenses preferred, and required where necessary to perform job duties. Physical Requirements Ability to work overtime, modified schedules, or occasional weekends as business needs require. Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday. Sit for extended periods while driving to and between job sites. Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions. Wear safety gear such as Personal Protective Equipment. Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs. Ability to exercise sound judgment and make independent decisions within established company policies and procedures. Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology. Travel as required to support project and operational needs. Perform all work on-site and in person; this is not a remote or hybrid position. Lift, carry, push, and pull at least 50 pounds. This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.