Job Summary We are looking for a friendly, welcoming receptionist to join our team!
As the receptionist for our busy HVAC office, you will be the first point of contact for our customers. You will greet customers as they arrive, book appointments, and answer phone calls, cold calling. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. English & Mandarin bilingual is mandatory.
Responsibilities
Answer phone calls and schedule appointments
Calling potential leads from social media
Provide general customer service and attend to the needs of customers throughout their visit
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Numbers & Facts
Location
Flushing, NY
Job Type
Full-time
Skills
Calendar Managementunmatched
Cold Calling Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
English Languageunmatched
HVACunmatched
Health Insuranceunmatched
Interpersonal Skillsunmatched
Mandarin Chinese Languageunmatched
Multilingualunmatched
Multitaskingunmatched
Social Mediaunmatched
Telephone Skillsunmatched
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