Service CoordinatorFor more than 40 years, West Mechanical has been a trusted local HVAC and mechanical service provider in the greater Bellingham area. Our continued growth has created an opportunity for an experienced Service Coordinator to become an important part of our service operations.In this role, you'll help connect our customers, technicians, and office team. You'll oversee the day-to-day service schedule, coordinate appointments, keep information organized, and help ensure customers know what to expect. This is a fast-moving position that requires strong communication, good judgment, and the ability to shift priorities throughout the day.Pay: $23.00–$32.00 per hour, depending on experienceSchedule: Monday–Friday, 7:30 AM–5:00 PMBenefits100% employer-paid medical insuranceDental and vision coveragePaid Time OffPaid holidays401(k) with company matchPaid training and ongoing professional developmentYour Day-to-DayManage the service calendar and coordinate technician assignmentsSchedule new appointments and arrange return service as neededHelp oversee the technician on-call scheduleKeep customers informed about appointment windows, timing, and service expectationsMaintain accurate customer information and service documentationReview and prepare technician timecards and service invoicesCommunicate with field technicians throughout the day to address scheduling needsReprioritize appointments and adjust the schedule when unexpected changes ariseWhat You BringAt least 2 years of experience in dispatch, customer service, coordination, or a related roleStrong verbal and written communication skillsExcellent organization and attention to detailAbility to manage competing priorities without losing track of detailsKnowledge of the Bellingham area or confidence navigating maps and service locationsComfortable working with computers and office systemsHigh school diploma or GEDReady for the next step in your career? Apply with West Mechanical today! Due to the volume of applications, please apply online rather than calling the office so our team can stay focused on serving customers. We'll reach out if your experience is a fit.Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.