Win the day with Peter Levi Plumbing, as a dynamic HVAC Service Manager in Novato, CA and surrounding areas. If you’re passionate about leading people, optimizing performance, and driving customer satisfaction, this is your opportunity to make an impact with a company that values integrity, teamwork, and quality. Pay Range: $125,000 - $200,000 annually including bonus + commission. - Lead HVAC service operations, ensuring efficient scheduling, high-quality workmanship, and outstanding customer service.
- Coach and motivate technicians to identify opportunities that enhance customer experience and company growth.
- Partners with sales and dispatch teams to create seamless hand offs and ensure every customer need is met.
- Monitor and analyze performance metrics to identify improvement opportunities.
- Resolve escalated customer concerns with professionalism and a focus on long-term satisfaction.
- Maintain compliance with safety standards, local codes, and operational procedures.
- Oversee budgeting, inventory, and vendor relationships to support operational success.
- Perform other job duties as needed by the Company.
What You Bring - 5+ years of HVAC experience, including leadership or supervisory responsibility.
- In-depth knowledge of HVAC systems, safety, and local regulations.
- Strong leadership and communication skills with the ability to coach and develop teams.
- Experience using CRM (ServiceTitan), dispatch, and reporting software to manage performance.
- Business-minded approach with a focus on efficiency, accountability, and results.
What We Offer - *Paid Medical for you and your family*
- Dental, and Vision plans for you and your family
- Vacation Pay, Sick Pay, and Holiday Pay
- 401k Retirement Plan with company match
- Life insurance and accident insurance
- Special Program Options: HRA & EAP
- Referral Bonuses, Loan Program, and Employee Discounts
- Ongoing Training & Professional Development
- Fun company sponsored events with lots of giveaways
- Working in a energetic, collaborative, and fun environment
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