The Service Project Sales Representative is responsible for developing and delivering HVAC solutions for new and existing customers, including system upgrades, retrofits, remodels, and design/build projects. This role drives revenue growth by building strong customer relationships, identifying opportunities, and delivering accurate estimates and proposals while collaborating with internal teams to ensure successful project execution and customer satisfaction.
Essential Duties and Responsibilities
Develop HVAC solutions for new and existing customers, including equipment upgrades, system retrofits, remodels, and design/build projects
Build and maintain long-term relationships with assigned accounts to drive repeat business
Identify and pursue new business opportunities to support top line growth
Perform jobsite surveys as needed to develop accurate project scopes and estimates
Prepare cost estimates including labor and materials, and develop detailed project proposals
Demonstrate a strong understanding of HVAC service and project-based business operations
Collaborate with internal teams to ensure quality project delivery and customer satisfaction
Communicate effectively with customers and internal stakeholders throughout the project lifecycle
Keep sales management informed of project progress, pipeline activity, and account status
Leverage market relationships to position the company as a preferred provider of HVAC solutions, with a focus on retrofit and design/build opportunities
Perform additional assignments as needed.
Skills and Qualifications
Four-year degree in HVAC or related field preferred, or equivalent combination of education and relevant HVAC experience
5+ years of HVAC field experience preferred
Knowledge of commercial, institutional, and industrial HVAC systems
Ability to communicate technical information to both technical and nontechnical audiences
Strong verbal and written communication and presentation skills
Strong interpersonal and relationship-building skills with a customer-focused mindset
Self-motivated with the ability to achieve monthly, quarterly, and annual sales goals
Ability to work in a fast-paced environment and manage multiple priorities
Proficient in Microsoft Office applications, including Word and Excel
Travel Requirements: <10%
Work Environment and Physical Requirements
The role is based in an office environment with a climate-controlled atmosphere.
Requires travel to project sites and client offices.
Site visits can include climbing ladders, stairs, and steps.
Prolonged periods of sitting at a desk.
Frequent use of a computer, keyboard, and mouse.
May require extended hours to meet project deadlines.
Adherence to policies, procedures, and dress code is required to maintain a professional atmosphere.
Numbers & Facts
Location
Kalamazoo, MI
Skills
Business Operationsunmatched
Communication Skillsunmatched
Cost Estimatesunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
HVACunmatched
Interpersonal Skillsunmatched
Keyboardsunmatched
Maintenance - HVACunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Project Developmentunmatched
Project Estimatesunmatched
Project Executionunmatched
Project Lifecycleunmatched
Project/Program Managementunmatched
Proposal Developmentunmatched
Remodelingunmatched
Retrofitunmatched
Revenue Growthunmatched
Salesunmatched
Sales Managementunmatched
Systems Administration/Managementunmatched
Time Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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