Customer Relations, Develop and Maintain Customers, Disability Insurance, Driver's License, English Language, Identify Issues, Maintenance - HVAC, Maintenance Services, Oil and Gas, Preventative Maintenance, Problem Solving Skills, Resolve Customer Issues, Team Player, Training/Teaching
Are you ready to expand your skillset, advance in your career, and earn a good living with steady year-round work?
Do you want to work with a management team that supports you and alongside co-workers that believe in teamwork?
If you answered ‘YES’ to any one of those questions, please read below.
We are hiring experienced, full-time HVAC Techs right now for Diagnostic Repair Service, but only the best! We have very high standards. Top-performers with strong ethics, please apply. You'll be glad you did!
YOST & CAMPBELL IS PROUD TO OFFER:
- Competitive Pay and Commissions $30.00 - $50.00 per hour
- Competitive Spiffs and Incentives
- Profit Sharing
- Support (you do what you do best, we take care of the rest)
- Year-Round Work Stability
- Overtime Availability
- Generous PTO Awarded
- 7 Paid Holidays
- Company Vehicle and Gas Card
- Medical, Dental, Vision, Life, Long and Short-Term Disability Insurance
- 401k Retirement Plan Matched by the Company
- Growth Opportunities and Ongoing Training/Development
JOB DESCRIPTION:
Diagnostic troubleshooting and repair with all aspects of residential HVAC including Steam and Hot Water Boilers, Central Heating and A/C units as well as ductless split systems.
JOB RESPONSIBILITIES:
- Partner with dispatchers, other technicians, and managers to provide customers with exceptional service
- Address customer issues; ensure effective and long-term problem resolution
- Serve existing and new accounts by analyzing work orders, following daily travel schedule, investigating complaints, conducting tests, and resolving problems
- Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods & techniques, and recommending system improvements
- Keep personal equipment operating by following instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and performing repairs
- Document service actions by completing forms, logs, and records
- Update knowledge by participating in educational opportunities and individual training with our company trainer, and reading professional publications
- Accomplish operation and organization mission by completing related results as needed
- Must be able to maintain professional conduct in all work situations, have a "clean cut" appearance and adapt well to all types of working conditions
MINIMUM JOB REQUIREMENTS:
2+ years of residential HVAC service experience
A customer-focused mindset - you take pride in helping people
A team player with a professional, positive attitude
Valid driver's license with a clean driving record
- Must be able to access attics and tight spaces safely
EPA Certification required
NATE Certification preferred (but not required)
- Must be able to fluently speak, read, and write in the English language
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Yost & Campbell Heating Cooling and Gene