Background Investigation, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Documentation, Driver's License, Identify Issues, Leadership, Maintenance - HVAC, Maintenance Services, Natural Gas, Organizational Skills, Prescription Drugs, Problem Solving Skills, Pumps, Refrigeration, Resolve Customer Issues, Sales Commission, Service Delivery, Team Player
HVAC Service Technician - Residential
$39.00 - $50.00/hour Depending on Experience + Sales Commissions & SPIFFs
Are you an experienced HVAC Service Technician looking for a company that values your knowledge, respects your time, and gives you the support to succeed? At Ballard Natural Gas, we're looking for top-performing technicians who take pride in delivering exceptional service and building long-term customer relationships.
For over 30 years, we've proudly served homeowners throughout the Greater Seattle area with a reputation built on quality workmanship, professionalism, and doing right by both our customers and employees. We believe great technicians deserve great support - which is why we provide strong benefits, year-round stability, ongoing training, and opportunities to continue advancing your career.
If you're confident in diagnostics, experienced with refrigeration systems and heat pumps, and want to work for a company that appreciates skilled technicians, we'd love to talk with you.
Why Experienced Techs Choose Ballard Natural Gas
Top-Tier Compensation
- $39.00 - $50.00/hour depending on experience
- Additional earning potential through sales commissions and SPIFFs
- Consistent, year-round work with an established customer base
Exceptional Benefits Package
- 100% employer-paid medical, dental, vision, and prescription coverage for employees
- 50% employer-paid coverage for dependents
- Safe Harbor 401(k) with company match
- Paid vacation, paid holidays, and sick time accrual
Tools, Equipment & Support
- Company-provided power tools
- Uniforms, rain gear, coats, and coveralls provided
- Well-organized support team and dispatch operations
- No on-site fabrication required
- Modern systems, equipment, and ongoing technical training opportunities
Career Growth & Team Culture
- Family-owned company with strong leadership and team support
- Opportunities for continued development and advancement
- Work alongside experienced professionals who value teamwork and craftsmanship
- Company culture focused on professionalism, respect, and customer satisfaction
What You'll Do
- Diagnose, repair, and maintain residential HVAC and refrigeration systems
- Troubleshoot complex heating and cooling issues efficiently and accurately
- Repair and replace compressors, TXVs, motors, controls, and refrigeration components
- Perform refrigeration leak detection and repairs
- Service and repair heat pump systems
- Educate customers on system performance and recommended solutions
- Maintain accurate service documentation and communicate effectively with customers and team members
- Deliver a high level of professionalism and customer service on every call
What We're Looking For
- 3+ years of HVAC service experience required
- Strong refrigeration diagnostic and repair experience
- Experience with:
- Compressor replacements
- TXV replacements
- Refrigeration leak repair and diagnostics
- Heat pump service and repair
- Strong troubleshooting and problem-solving skills
- Professional communication and customer service abilities
- Willingness to work overtime during peak seasons
- Valid driver's license with insurable driving record
- Self-motivated, dependable, and team-oriented mindset
This Position Is Ideal For Someone Who:
- Wants to work for a stable, respected company with long-term opportunity
- Takes pride in solving problems and helping customers
- Wants strong earning potential without sacrificing team culture
- Is looking for a company that supports technicians instead of burning them out
- Values professionalism, growth, and high-quality workmanship
Candidates will be required to pass a background check upon being given a conditional offer of employment
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Ballard Natural Gas Service