Hybrid Customer Care Supervisor - Lead Service Excellence

WellDyne

Lakeland, FL

JOB DETAILS
SKILLS
Call Centers, Coaching, Customer Support/Service, Healthcare, Leadership, People Management, Pharmacy
LOCATION
Lakeland, FL
POSTED
1 day ago

WellDyne, a leader in pharmacy services, seeks a Customer Care Supervisor to oversee the team handling member inquiries via phone, email, and voice messages, ensuring top service and satisfaction.The ideal candidate has at least three years in a call center with supervisory experience, plus PBM/healthcare exposure. Strong leadership, coaching, and the ability to work in a hybrid environment are essential.#J-18808-Ljbffr

About the Company

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WellDyne