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Hybrid IT ERP Manager

CirrusLabs

Hempstead, NY

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Asset Management, Automation, B2B eCommerce, Best Practices, Business Administration, Business Processes, Business-to-Business (B2B), Change Requests/Orders, Communication Skills, Computer Science, Continuous Improvement, Customer Support/Service, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Finance, Finance Software, Financial Services, ITIL (IT Infrastructure Library), Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information Technology Consulting, Information/Data Security (InfoSec), Knowledge Base, Logistics, Logistics Management, Maintain Compliance, Management of Information Systems/Technology (MIS), Mentoring, Needs Assessment, NetSuite, Operational Improvement, Operational Strategy, Oracle, People Management, Performance Management, Privacy Controls, Process Improvement, Project Management Professional (PMP), Project/Program Management, Regulatory Compliance, SAP, Scrum Project Management and Software Development, Service Delivery, Supplier Relationship Management (SRM), Systems Administration/Management, Systems Analysis, Team Lead/Manager, Technical Leadership, Technical Support, Time Management, Trend Analysis, Vendor/Supplier Relations
LOCATION
Hempstead, NY
POSTED
2 days ago
On-site in NY 4 days per week. 160-185K

As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency.
Key management aspects:
  • Lead ERP System Management.
  • Team Leadership.
  • Lead IT ERP Service Operations.
  • Drive Continuous Improvement.
About the Position:
  • Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently.
    • Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes.
    • Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run.
    • Ensure system stability and compliance with relevant regulations and security standards.
    • Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs.
  • Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth.
  • Lead IT Service Operations: Ensure service excellence and seamless delivery of IT Logistics & Finance services.
    • Managing enhancements, new feature development, incidents, and standard change request to be delivered on time.
    • Manage relationship with external vendors and service providers to ensure the delivery of high-quality services.
    • Create and maintain knowledge base for internal IT (team and service desk) and end-user usage.
    • Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio.
    • Ensure compliance with IT policies and procedures, including data security and privacy.
  • Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness.
    • Stay up-to-date with emerging IT trends, technologies, and industry best practices.
    • Proactively identify opportunities for process improvement, system optimization, and automation.
What you enjoy / believe:
  • You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture.
  • You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery.
  • You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams.
  • You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders.
Education & Work Experience:
  • Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.
  • 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
  • 5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers/consultants.
  • Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar)
  • Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc.
  • Service Management and Project Management experience including:
    • ITIL Foundation (preferred).
    • Agile/Scrum.
    • PMP certifications.

About the Company

C

CirrusLabs

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