IAM Business Systems Analyst (BSA)

Randstad is seeking an experienced and detail-oriented IAM Business Systems Analyst (BSA) to support enterprise Identity Governance and Administration (IGA) implementations for our high-profile client in Washington, D.C. In this role, you will serve as the essential technical-functional bridge connecting application owners, engineering, cybersecurity, architecture, audit, and compliance teams. You will drive discovery, define robust requirements, facilitate end-to-end application onboarding onto SailPoint Identity Security Cloud (ISC), and lead UAT and validation cycles to ensure secure, compliant identity lifecycle management across the enterprise.

Key Responsibilities

• Requirements Discovery & Analysis: Lead cross-functional discovery sessions to gather, analyze, and translate business, regulatory, and security requirements into functional documentation, technical specifications, process flows, and application onboarding diagrams.
• Technical-Functional Alignment: Act as the liaison among business units, cybersecurity, IAM developers/engineers, enterprise architecture, infrastructure, and audit/compliance stakeholders to ensure seamless alignment on identity governance solutions.
• Application Onboarding & Troubleshooting: Drive end-to-end application onboarding into SailPoint Identity Security Cloud or comparable IGA platforms, identifying and resolving functional and technical roadblocks across identity lifecycle workflows.
• Agile Delivery & Backlog Management: Collaborate within an Agile framework to maintain requirements traceability, refine backlog items, author detailed user stories, and define clear acceptance criteria.
• Testing & Quality Assurance: Design comprehensive test scenarios, execute functional testing, support User Acceptance Testing (UAT), perform defect triage and root-cause analysis, and validate IAM functionality prior to production release.
• Documentation & Audit Readiness: Produce and maintain traceable implementation artifacts, workflow diagrams, and compliance documentation aligned with enterprise audit and security governance standards.

Qualifications & Requirements

• IGA Platform Experience: Proven hands-on experience supporting enterprise IAM/IGA initiatives, with practical experience in SailPoint Identity Security Cloud (ISC) or equivalent enterprise IGA solutions.
• Technical Analysis & Documentation: Demonstrated ability to translate complex identity, security, and compliance requirements into clear technical specifications, user stories, acceptance criteria, and process flowcharts.
• Application Onboarding Expertise: Strong track record supporting end-to-end application onboarding, connector integration discussions, and technical troubleshooting within an IGA ecosystem.
• Agile & UAT Proficiency: Deep familiarity with Agile/Scrum delivery methodologies, back-log management, defect root-cause analysis, test case creation, and pre-production validation.
• Communication & Collaboration: Exceptional communication and interpersonal skills, with a proven background facilitating alignment across technical teams, business leaders, and governance bodies.
• Preferred Qualifications:
  • IIBA Certified Business Analysis Professional (CBAP) certification.
  • Hands-on SailPoint administration or developer experience.
  • Prior experience working in regulated, enterprise, or public-sector environments in the greater Washington, D.C. area.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No