Role Summary
We are looking for an experienced IBM Sterling B2B Integrator (B2BI) EDI Specialist with strong expertise in installation, configuration, administration, performance tuning, and production support of the IBM Sterling B2B Integrator Product Suite. The ideal candidate should have hands-on experience in EDI/B2B architecture, map development, trading partner onboarding, communication protocols, and troubleshooting complex production issues.
Must Have Skills
8+ years of strong hands-on experience with IBM Sterling B2B Integrator including installation, configuration, administration, and performance tuning.
Experience in application administration and production support for EDI/B2B architecture.
Strong troubleshooting skills in application health, configuration, performance, and EDI transaction failures within IBM Sterling B2B Integrator.
Experience with system performance monitoring, load handling, and queue management in B2BI.
Experience with IBM Sterling B2B Integrator upgrades, patches, and hotfixes.
Key Responsibilities
Install, configure, support, and tune the IBM Sterling B2B Integrator Product Suite.
Provide application administration support for EDI/B2B architecture and production environments.
Develop and maintain maps using Sterling Integrator Map Editor.
Troubleshoot complex EDI failures, system issues, and communication failures in Sterling B2B Integrator.
Work with trading partners and internal teams to resolve data, mapping, and communication protocol issues.
Support and manage communication protocols such as AS2, SFTP, HTTPS, and FTP.
Manage migration and onboarding of trading partners across different communication protocols.
Update and maintain AS2 certificates and SSH profiles for trading partners using Sterling B2B Integrator.
Participate in production support, incident troubleshooting, root cause analysis, and error handling/log analysis.
Perform system and application performance analysis to identify issues and recommend corrective actions.
Create technical documentation and communicate project updates clearly with relevant teams.
Conduct training sessions and knowledge transfer for project and support teams.