Ice Cream Associate Director, Site Maintenance

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Terms: Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.

THE ROLE:

Lead the maintenance and reliability strategy for one of our largest ice cream manufacturing operations!

This is a senior site leadership opportunity for an accomplished engineering and maintenance leader who can shape strategy, influence executive stakeholders and lead the entire maintenance function within a complex, 24/7 manufacturing environment.

As Associate Director, Site Maintenance, you will have end-to-end accountability for production and facility maintenance across the site. Reporting to the Site Director, you will set the direction for asset reliability, engineering capability and maintenance performance, ensuring our equipment, utilities and infrastructure operate safely, reliably and efficiently.

This role requires more than technical expertise. You will be a trusted adviser to senior leadership, connecting engineering and maintenance priorities to the site's broader safety, quality, service, cost and growth objectives. You will lead an established team of engineering supervisors and highly experienced maintenance professionals, creating the clarity, accountability and engagement needed to modernize ways of working and deliver lasting performance improvement.

WHAT YOU'LL BE RESPONSIBLE FOR:

• Own and deliver the site-wide maintenance and reliability strategy across production equipment, facilities, utilities and critical infrastructure.
• Serve as the senior maintenance and reliability partner to the Site Director and wider leadership team, translating complex technical risks and investment needs into clear business recommendations.
• Lead maintenance across critical systems, including ammonia refrigeration, steam, electrical distribution and high-hazard manufacturing assets.
• Establish a disciplined reliability culture through preventive and predictive maintenance, asset-management strategies and data-led performance improvement.
• Lead, coach and develop Engineering Supervisors and skilled maintenance teams supporting a continuous 24/7 operation.
• Create clear expectations and accountability across an experienced technical workforce, building trust while constructively challenging long-established practices.
• Partner with Production, Quality, Safety and Engineering leaders to improve safety, quality, output, reliability and cost.
• Own maintenance budgets, resource planning, spare-parts strategy and the business case for capital and asset-improvement investments.
• Balance immediate operational priorities with longer-term equipment lifecycle, reliability and site-capability requirements.
• Champion compliance with safety, environmental, GMP and regulatory standards, embedding rigorous risk management throughout the function.
• Lead site transformation through the Ice Cream Manufacturing System, continuous improvement practices and The Ice Cream Way behaviors.
• Build the leadership capability, succession pipeline and technical skills required for the future of the operation.

WE'RE LOOKING FOR SOMEONE WHO…

Is an engineering-led business leader who is equally comfortable discussing equipment reliability with technical specialists and presenting investment priorities, risk and performance to senior executives.

Qualifications, Skills and Experience:

• A bachelor's degree in engineering or a closely related technical discipline.
• Significant maintenance, reliability or engineering leadership experience within a complex manufacturing environment, ideally supporting 24/7 operations.
• The credibility to lead experienced engineering and maintenance professionals, including the ability to navigate resistance, challenge established thinking and build commitment to new ways of working.
• Strong business acumen, with experience managing budgets, evaluating investment choices and connecting technical decisions to operational and financial outcomes.
• Demonstrated success influencing executive stakeholders and communicating complex engineering matters in a concise, commercially relevant way.
• Broad knowledge of mechanical, electrical, industrial maintenance and facility systems.
• Experience applying structured manufacturing and continuous improvement systems such as TPM, Lean, WCM, UMS or comparable methodologies.
• Working knowledge of GMP, HACCP, OSHA and manufacturing compliance requirements.
• Experience with industrial refrigeration systems would be an advantage.
• A calm, visible and accountable leadership style, with the judgement to balance people, performance, risk and operational urgency.

WHAT YOU'LL GET :

This is an opportunity to lead a function that is fundamental to the performance of a large-scale ice cream manufacturing site. You will have the visibility and authority to shape maintenance strategy, strengthen technical capability, improve asset performance and build a more proactive, accountable and future-ready organization.

You will join a business where engineering expertise, operational leadership and people development can make an immediate and highly visible impact.

We offer:

• Competitive salary and performance-based incentives
• Long-term incentive eligibility
• Comprehensive health and wellbeing benefits
• Retirement savings benefits
• Paid vacation, holidays and leave programs
• Learning, development and career-growth opportunities within a global organization

If you're passionate about reliability, continuous improvement, and building great teams, we'd love to hear from you.

Pay: The pay range for this position is $146,200 to $219,400. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Accommodations.NA@magnumicecream.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Disclaimer

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.