Idaho - COURTS(AOC) - Data Migration Field Support Technician
Nleague Services Inc
Boise, Idaho
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Data Migration, Establish Priorities, Interpersonal Skills, Microsoft Office, Microsoft Windows Operating System, On Site Support, Resolve Customer Issues, Testing, Trouble Tickets, Wireless Communications
LOCATION
Boise, Idaho
POSTED
Today
Data Migration Field Support TechnicianThe Data Migration Field Support Technician performs a variety of duties including, but not limited to, new hardware deployments, portable and remote devices; all peripheral devices; data migration of emails and documents to central M365 tenant.Required/Desired SkillsCustomer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts. - Required - 3 YearsTroubleshooting and maintaining Active Directory users, computers, groups and policies. - Nice to have - 2 YearsOnboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions - Required - 2 YearsMigrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace. - Required - 2 YearsTroubleshooting Microsoft Windows 10 and 11. - Highly desired - 2 YearsTroubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts - Highly desired - 2 YearsBasic network (wired and wireless) configuration and troubleshooting including ping and trace route - Nice to have - 1 YearExcellent communication and interpersonal skills are critical in this role. - Required - 0