About This Role
The IDD Programs & Partnerships Manager supports, develops, and expands programming for individuals with intellectual and developmental disabilities (IDD) and their families, with a mandate to grow CMHH’s reach. The role works across Capable Minds, Hearts & Hands (CMHH), The Potter’s House Dallas Chapter of Best Buddies (TPHBB), and the TPH Children’s and Youth Ministry departments.
Core duties include fundraising and partnership development, project management, Best Buddies program management, Joy Service facilitation, field trip and event planning, and volunteer coordination. All efforts must be inclusive, faith-affirming, and aligned with ministry values.
What You'll Do
Key Responsibilities
Growth & Expansion
- Develop and launch new fundraising initiatives, programs, and service lines based on family needs and gaps in community services.
- Grow participation in TPH Dallas Best Buddies and expand IDD inclusion across Children’s and Youth Ministry.
- Provide research-based written recommendations on opportunities for program expansion.
- Track enrollment, retention, volunteer engagement, and funding data, and report growth progress to the Program Director.
Participant Support & Program Facilitation
- Lead and expand inclusive ministry and outreach programming that builds spiritual growth, social connection, independence, and belonging.
- Adapt activities to each participant’s service plan, sensory profile, and family goals, building on individual strengths.
- Maintain a safe, structured, faith-affirming environment during Joy Services where participants feel valued and volunteers feel equipped.
Program Coordination
- Coordinate CMHH programs, including Sunday Joy Services (adults, teens, and youth with IDD), Day Habilitation visits, community outings, vendor engagements, advocacy partnerships, and special interest groups.
- Manage and oversee program and event planning, scheduling, and logistics.
- Gather participant and family feedback to measure and improve program effectiveness.
- Facilitate quarterly volunteer trainings and lead volunteer onboarding as needed.
- Complete and update Volunteer Availability & Intake Forms annually or as needed.
Family Intake & Engagement
- Support new family intake by attending intake interviews, maintaining Family Intake Forms and confidential family records, and supporting the Program Director’s recommendations.
- Provide bi-weekly follow-up to new families.
- Schedule new-family orientations and ongoing engagement opportunities.
- Prepare welcome packets, support materials, sign-in sheets, and resources for weekly meetings and scheduled events.
- Maintain family, volunteer, and caregiver databases, and give families regular updates and practical strategies for continuing support at home, at church, and in the community.
Administration & Operations
- Partner with the Program Director on planning and operations, and serve as IDD liaison to Fire House, Destiny World, and the congregation at large to ensure continuity across ministries.
- Oversee internal systems (EMS, Asana, SharePoint) and program calendars, invoices, and inventory.
- Delegate routine administrative tasks (phones, filing, room and catering requests, supply orders) to interns, mentees, and volunteers.
- Prepare required reports and documentation.
- Ensure program spaces are organized, stocked, and properly equipped.
Partnerships, Fundraising & Communications
- Lead partnership development, building and stewarding community, corporate, and ministry partnerships that sustain and expand CMHH programs.
- Identify and pursue funding opportunities, including sponsorships, grants, and donor relationships, and support proposals and partner reporting.
- Assist the Program Director in planning and executing fundraising events and sponsorship initiatives (e.g., Sneaker Ball), including event forms, follow-up, and partner communication.
- Share approved program outcomes and impact stories with partners and funders to strengthen ongoing support.
- Draft and distribute newsletters, flyers, and event announcements; maintain contact lists and registration databases.
- Create social media content consistent with CMHH and TPH Dallas branding, working with marketing to promote events and program impact.
Qualifications
- Bachelor’s degree in social sciences, special education, human services, or a related field and 4+ years of IDD experience.
- IDD experience should include direct support, case management, or program services for individuals with IDD, including work with their families or as an advocate.
- 3+ years in nonprofit outreach, program coordination, ministry support, or community engagement, with increasing responsibility (may overlap with the IDD experience above).
- Strong knowledge of developmental disabilities, including autism spectrum disorder and co-occurring behaviors.
- Proven skill in behavior support, de-escalation, and crisis intervention.
- Excellent organization, project management, time management, and written and verbal communication skills.
- Proficiency in Microsoft Office, EMS, and project management tools such as Asana; experience with data tracking, reporting, and volunteer management systems, and the ability to learn new systems quickly.
- Preferred
- Experience in faith-based or ministry settings.
- Experience facilitating group programs or community-based services.
- Social media or digital communications experience.
- Core Competencies & Values
- Compassionate, patient, and service-oriented, with a servant-leadership mindset
- Organized, dependable, and detail-oriented
- Flexible, proactive problem solver who takes initiative
- Strong collaborator and relationship builder
- Committed to dignity, inclusion, faith, and excellence in service
- Clear communicator, in person and across digital and print media