Job Description
Required Qualifications:
- Experience with IAM systems, including Okta, SailPoint, Microsoft Identity Manager, or other IAM solutions (3+ years).
- Experience managing roles, user permissions, and access across various applications and environments.
- Experience monitoring system health, reviewing logs, and troubleshooting access issues.
- Experience with security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and least privilege principles.
- Experience with compliance standards and how IAM supports compliance reporting and auditing processes.
- Must successfully complete a Level II Background Check.
Preferred Qualifications:
- Experience using request management and ticketing systems such as ServiceNow.
- Understanding of security best practices, compliance regulations, and threats to user identities.
Responsibilities:
- Manage user accounts, including onboarding, offboarding, and updating access across systems and applications.
- Configure and maintain access control tools, assigning roles based on job functions and security policies.
- Create and manage user dashboards with relevant IAM metrics and visualizations.
- Perform technical troubleshooting and ongoing user support for access-related issues.
- Run reports and audit user access activities, ensuring traceability and compliance.
- Collaborate with the Information Security team to implement security protocols and integrate with other IT systems.
- Provide end-user training on identity and access management policies and tools.
Skills
Access Controlunmatched
Auditingunmatched
Authenticationunmatched
Background Investigationunmatched
Best Practicesunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Identity Data Managementunmatched
Information Technology & Information Systemsunmatched
Information/Data Security (InfoSec)unmatched
Maintain Complianceunmatched
Metricsunmatched
Microsoft Product Familyunmatched
Onboardingunmatched
Regulatory Complianceunmatched
Reporting Dashboardsunmatched
Security Protocolsunmatched
ServiceNowunmatched
Single Sign-On (SSO)unmatched
Systems Maintenanceunmatched
Technical Trainingunmatched
Traceabilityunmatched
User Account Administrationunmatched
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