About the Role: Join CAPSTONE IMAGING as an Imaging Field Service Engineer, where you'll play a crucial role in delivering top-notch service for our advanced imaging systems. We are looking for a passionate individual to ensure our equipment operates flawlessly, making a difference in healthcare and imaging solutions.
Responsibilities:
Perform on-site installations, maintenance, and repairs of imaging equipment.
Troubleshoot and resolve technical issues efficiently to minimize downtime.
Provide exceptional customer support and training for end-users.
Document service activities and maintain accurate records of repairs and maintenance.
Collaborate with the engineering team to improve product performance and reliability.
Stay updated with industry trends and advancements in imaging technology.
Ensure compliance with safety regulations and company policies.
Participate in ongoing training and professional development opportunities.
Requirements:
3+ years of experience in field service or technical support for imaging equipment.
Strong troubleshooting skills and a customer-oriented mindset.
Ability to work independently and manage time effectively.
Valid driver's license and willingness to travel to client sites.
Excellent communication and interpersonal skills.
Knowledge of imaging technologies and medical device regulations.
Certification in relevant technical fields is a plus.
About Us: CAPSTONE IMAGING has been a leader in imaging solutions for over 15 years, dedicated to enhancing healthcare outcomes through innovative technology. Our commitment to quality and customer satisfaction has earned us a loyal client base, and our employees thrive in a supportive, dynamic work environment that fosters growth and collaboration.
Flexible work from home options available.
Numbers & Facts
Location
Chatanooga, TN
Job Type
Full-time
Skills
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Healthcareunmatched
Identify Issuesunmatched
Industry/Trade Analysisunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Medical Equipmentunmatched
Medical Imagingunmatched
On Site Supportunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Safety Complianceunmatched
Sales/Support Engineering (SE)unmatched
Time Managementunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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