Communication Skills, Conflict Resolution, Continuous Improvement, Documentation, Employee Orientation, Establish Priorities, Federal Contracts, Identify Issues, Improvement Metrics, Infection Control, Interpersonal Skills, Leadership, Maintain Compliance, Medical Imaging, Medical Record System, Onboarding, Operational Support, Operations, Organizational Skills, Patient Care, People Management, Performance Analysis, Performance Reviews, Physics, Picture Archiving and Communication System (PACS), Presentation/Verbal Skills, Quality Metrics, Quality Monitoring, Quality of Care, Radiology, Radiology Information System (RIS), Regulations, Regulatory Compliance, Safety/Work Safety, Staff Development, Staff Training, Testing, The Joint Commission (TJC), Writing Skills
Job Summary
The Imaging Lead supports the daily operations of the Imaging department by coordinating workflow, assisting with staff oversight, and ensuring high-quality, efficient imaging services. Working in collaboration with the Imaging Director and department leadership, this role helps manage staffing, supports protocol adherence, monitors quality and regulatory compliance, and serves as a technical and operational resource to imaging staff.
Essential Functions
- Coordinates daily imaging department operations, including workflow organization, staffing assignments, and coverage adjustments to ensure efficient patient care delivery.
- Serves as a technical resource to imaging staff, providing guidance on protocols, equipment use, and troubleshooting issues in real time.
- Monitors PACS functionality, user access, and image records to ensure accuracy and resolve system-related issues; coordinates updates and corrections as needed.
- Supports staff onboarding and training, participates in performance evaluations, and provides feedback to leadership on staff development and conduct.
- Assists with scheduling, approving timecards and PTO requests, and ensuring compliance with departmental time and attendance policies.
- Collaborates with the Imaging Director to monitor productivity, patient satisfaction, and quality metrics, recommending improvements where appropriate.
- Coordinates regulatory compliance efforts, including equipment inspections, state reviews, and physics testing, ensuring documentation is complete and current.
- Addresses staff and patient concerns professionally and escalates complex issues to the Imaging Director as needed.
- Participates in pilot projects or implementation of new imaging procedures and communicates changes effectively to the team.
- Maintains a clean, safe, and organized work environment, ensuring proper handling of equipment and adherence to infection control protocols.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- 3-5 years of experience in diagnostic imaging or radiologic technology required
- Leadership or lead-level experience preferred
Knowledge, Skills and Abilities
- Knowledge of imaging procedures, workflows, and regulatory standards across multiple modalities.
- Strong interpersonal, leadership, and conflict-resolution skills.
- Proficiency in PACS, RIS, and electronic health record systems.
- Ability to organize, prioritize, and adapt to changing workload and departmental needs.
- Effective verbal and written communication skills.
- Commitment to patient-centered care, staff support, and continuous improvement.
Licenses and Certifications
- ARRT - American Registry of Radiologic Technologists required
- Licensed Radiologic Technologist as applicable by state required
- BCLS - Basic Life Support required
Oro Valley Hospital (OVH) is a 176-bed hospital that also has a freestanding emergency center, Northwest Transitions Inpatient Rehabilitation, Skilled Nursing Unit, Behavioral Health Unit, and large physician group. With these varied access points, you have your choice of settings in which to work. OVH's culture centers around providing safe, quality care to patients, but also to foster a work environment based on teamwork, commitment to a shared goal and recognizing employees for all they do to care for our patients. Often described as a "family," the staff at OVH take pride in doing the best they can to care for their community. OVH is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.
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Community Health Systems Inc
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.