Job Description
Facility: Trinity Seton Imaging Amherst
Shift: Shift 1
Status: Part Time w/Benefits FTE: 0.533333
Bargaining Unit: Trinity Medical
Exempt from Overtime: Exempt: No
Work Schedule: Days and Evenings
Hours:
8:00 am to 6:00 pm with varied start times.
Summary:
The Radiology Scheduling Specialist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including; greeting patients by phone, making outbound scheduling calls from the Radiology Appointment Request Workqueues in EPIC for all CHS and Trinity Imaging Departments, scheduling patients, , answering and routing return phone calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.
Responsibilities:
EDUCATION
- High School diploma or GED required
EXPERIENCE
- Preferred one (1) year experience working within a Radiology health care setting in which the primary responsibilities involved the completion of clerical, general office and patient accounting tasks
KNOWLEDGE, SKILL AND ABILITY
- Strong customer service and telephone skills
- General knowledge of medical insurance, health maintenance organizations and other health care related topics
- General knowledge of medical office procedures and terminology including ICD-10 and CPT coding
- Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
- Desire and skill to meet the needs of the patient
- Possesses organization, communication (written and verbal) and time management skills
- Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances
- Possesses basic mathematical and analytical abilities
- Working knowledge of Electronic Health Record (EHR)
- Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
- Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)
WORKING CONDITIONS:
ENVIRONMENT
- Normal heat, light space, and safe working environment; typical of most office jobs
- Intermittent exposure to a few unpleasant physical conditions
Numbers & Facts
| Location | Amherst, NY |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1998 |
| Website | http://www.chsbuffalo.org |
About Company
Catholic Health is dedicated to developing an exceptional workforce focused on a culture of inclusiveness and integrity that values diversity. Located in Buffalo, NY, Catholic Health is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers, and several other community ministries. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder