Imaging Service Engineer

POSITION PURPOSE

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility. Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

• Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment.
• Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas: CT, MRI, PACs, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.
• Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.
• Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.
• Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances. Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment. Also, provides assistance and training to Biomedical Equipment Techs I, IIand Senior Biomed as assigned.
• Provides on-call service coverage after normal business hours on a rotating basis, as assigned.
• Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.
• Participates in teamwork by: Keeping others informed. Initiating group decision-making. Working to accomplish team objectives and projects. Seeking feedback about ones effectiveness as a team member.
• Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.
• May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.
• Ability to assist CE team with simple biomedical equipment repairs and maintenance throughout the hospital.

MINIMUM QUALIFICATIONS:

• Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience. Certified Radiology Equipment Service (CRES) preferred but not required.
• Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc. Related experience operating complex testing equipment, including but not limited to non-invasive test equipment, Densitometer, High-voltage Bleeder or Dynalyzer and other test equipment, etc.
• Must possess specialized training by manufacturer or third-party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.
• Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).
• Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.
• Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.
• Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition. Follow complex written instructions, perform tasks and document actions taken to restore service.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering.
• Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.