Implementation Consultant

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

CHARACTERISTICS OF AN IDEAL CANDIDATE:

• Ability to think critically and solve problems.
• Understand how and why clients would use Cority software including the ability to demonstrate various examples of how they are using the software.
• Experience in EHS system implementation projects and strong Excel skills.
• Ability to instill confidence in clients and build strong trusting relationships both internally and externally.
• Stay up to date on new features released and share knowledge of the platform with team members.
• Demonstrate excellent project budget awareness, responsiveness, professionalism, and exceptional written and verbal communication skills.
• Possess strong organizational skills and the ability to work independently.

PRIMARY RESPONSIBILITIES:

• Act as the liaison between Cority and clients for assigned projects. Utilize business analyst and information system expertise to implement enterprise software.
• Gather requirements from client stakeholders to fully understand current processes and requirements. Evaluate and draw conclusions from customer related data.
• Develop detailed documentation of design decisions and configure software to meet design.
• Follow Cority Implementation Methodology (CIM) for all customer implementations.  Establish, in conjunction with the client and Cority PM, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed. 
• Guide and teach clients on the configuration of Cority software to meet business requirements.  Provide recommendations to clients on how to align business practices to standard Cority software functionality.
• Develop and conduct standard & client tailored training sessions for end-users and train-the-trainer programs.
• Travel to client sites an average of 25% of the time, rarely more than one week at a time.

QUALIFICATIONS:

• A graduate of a university program in environmental science or engineering, occupational health & safety, industrial hygiene, occupational health, business administration, computer science, management information systems, or a related program with equivalent work experience.
• Minimum of 3 years software implementation experience desired.
• Industry experience in the field of safety, medical, environmental, or industrial hygiene preferred.
• Must have a comprehensive knowledge of system implementation life cycles and project management methodologies. Understanding of various analysis methodologies such as agile, waterfall, and prototype.