Import/Export Forwarding Associate

Customer Service And Shipment Processing

To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement of freight/cargo.

Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.

Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.

Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.

Complete accurate data input or corrections into computer files.

Ensure all communication is updated timely.

Responsible for freight forwarding functions, which consist of: coordinating customer booking requests, generate arrival notices, billing, etc.

Complete import/export documentation in accordance with international trade regulations.

Dispatch carriers to pick up at company locations and customer related distribution centers

Track and trace functions, including entry of all milestones and exceptions.

Coordinate the distribution of emails and communication.

Performs other duties as assigned.

High school diploma/GED.

Proficient computer skills.

Good cust svc, organizational, and communication (written/oral) skills.

Freight forwarding or logistics experience preferred

Basic math skills for conversions to metric and currency evaluations.

Pay: $17.89 – $24.73 USD Hourly

Monday - Friday, 9:00 AM - 6:00 PM, Onsite.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.