Inbound Call Center

What You'll Need for Success: * High School Diploma/GED * High-energy – Optimism – Teamwork –Collaboration * Someone who provides open, honest, and positive communication. * A continuous learning and improvement – let’s get better every day … together approach. * A team member who speaks up if you don’t understand or need more information. * Proven ability to provide customer service by telephone in a high-volume call center. * Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation. * Ability to analyze, research and problem-solve using various resources. * Ability to learn to learn, understand, and apply ethics and confidentiality laws.