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Inbound Donor Engagement Professional

RSC Virtual Staffing
  • Detroit, Michigan
  • Remote
    7 days ago

    Job Description


    Work From Home | Inbound Donor Calls | 1099 Independent Contractor

    Help turn a donor's intention to give into an accurately recorded pledge.

    RSC Virtual Staffing invites qualified professionals to explore remote opportunities supporting nonprofit fundraising campaigns. This opportunity is ideal for individuals who are attentive, organized, and comfortable assisting callers through important transactions.

    Rather than contacting strangers to request contributions, qualified contractors may support incoming calls from people responding to charitable fundraising appeals.

    About the Opportunity

    Nonprofit pledge-processing programs focus on helping callers complete their intended donations, record pledges, and receive accurate information about approved contribution procedures.

    The specific duties, schedules, and eligibility requirements depend on the available client campaign.


    What You May Be Responsible For

    • Answer incoming calls from donors responding to fundraising appeals
    • Record pledge amounts and caller information in approved systems
    • Clarify donation details before completing an entry
    • Explain approved payment and pledge options
    • Help callers correct or complete missing information
    • Follow campaign scripts and instructions without misrepresenting the nonprofit
    • Protect donor information during each interaction
    • Document completed calls and unresolved requests accurately
    • Maintain a professional tone during busy fundraising periods


    Requirements

    Who Should Apply?

    We encourage applicants who demonstrate:

    • High school diploma or GED
    • Clear verbal communication and attentive listening
    • Basic typing and computer navigation
    • Accuracy when entering names, amounts, and contact information
    • Ability to follow detailed procedures
    • Respect for donor privacy
    • Reliable internet service
    • Quiet, private home-office environment
    • Willingness to complete applicable certification and screening

    Prior experience in administrative support, call centers, or customer service may be useful, depending on the program.



    Benefits

    Pay Structure

    Contract pay typically ranges $13–$15/hour depending on campaign and performance.

    Apply only if you are prepared to meet professional standards and commit fully to certification and onboarding.

    If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!

    Numbers & Facts

    LocationDetroit, Michigan (
    Remote
    )
    Websitewww.rscvirtualstaffing.com

    Skills

    • Administrative Skillsunmatched
    • Call Centersunmatched
    • Campaignsunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Fundingunmatched
    • Fundraisingunmatched
    • Fundraising Campaignunmatched
    • Information Technology & Information Systemsunmatched
    • Information/Data Security (InfoSec)unmatched
    • Internet/Online Serviceunmatched
    • Marketing Campaignunmatched
    • Nonprofitunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Scripting (Scripting Languages)unmatched
    • Telephone Skillsunmatched
    • Typingunmatched

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