Inbound Sales Representative

iQor Holdings, Inc.
  • Charlotte, NC
  • Remote
  • $16 Per Hour
5 days ago

Job Description

Job Summary:

We are searching for a polite, professional Inbound Sales Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller. Inbound Sales Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

REMOTE POSITION AFTER IN-OFFICE TRAINING

Pay Rate: $16 per hour

Onboarding Date: November 24, 2026

Training Date: November 30, 2026

Responsibilities:

  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Selling client devices, accessories, and add-ons.
  • Clearly communicate current promotions and offers while helping customers identify the best available value.
  • Check and verify customer coverage.
  • Stay current on product updates, promotions, policies, and available offers.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients products and services.

Requirements:

Training Schedule will be Monday - Friday, 8:30-5:30

Production Schedules will vary, Monday - Friday 8:00am - 10:00pm and Saturday-Sunday 10:00am-7:00pm

Exceptional verbal, written, and interpersonal communication skills.

  • Sales experience in a call center environment.
  • Must have ability to work independently and in a team environment.
  • Problem solving skills.
  • Ability to maintain accuracy and production standards.
  • Predictable and consistent attendance is an essential function of this position.
  • You have the flexibility to work any shift, including nights and especially weekends.

Education Requirements:

High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.

Consistent attendance is an essential function of the job.

Numbers & Facts

LocationCharlotte, NC (
Remote
)

Skills

  • Call Volumeunmatched
  • Communication Skillsunmatched
  • Computer Terminalsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Data Analysisunmatched
  • Interpersonal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Production Scheduleunmatched
  • Promotional Programsunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Telesalesunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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