• Romeoville, IL
    2 days ago

    Job Description

    What Matters at Magid? YOU do!

    "The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO

    At Magid, we're not just passionate about safety - we're passionate about people. As a family-owned leader in safety solutions, we believe our success starts with great people. We've built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops. We're looking for dependable, customer-focused individuals who enjoy working independently and making a real impact.

    At Magid, keeping people safe starts with making sure they have the right protective equipment when they need it. Working in our Safety on Site Store at a customer's petroleum refinery, you will help employees and contractors access the personal protective equipment (PPE) they depend on to work safely. Through responsive service, accurate inventory tracking, and dependable follow-through, you will support Magid's mission of keeping people safe and creating customers for life.

    We are seeking an organized, detail-oriented, and customer-focused team member who takes pride in building strong customer relationships and delivering exceptional service. The ideal candidate is engaging, professional, and proactive, with a strong sense of urgency when responding to customer needs. Success in this role requires excellent organizational skills, attention to detail, and the ability to understand customer work environments and recommend the appropriate personal protective equipment (PPE) and safety solutions.

    You should be comfortable using computer systems, managing inventory, balancing multiple priorities, and resolving day-to-day challenges in a fast-paced industrial setting. A commitment to safety, accountability, and providing thoughtful solutions that support customer compliance and worker protection is essential.

    This position works onsite at an industrial refinery and must meet the customer's site-access requirements, including drug and background screening and completion of required safety training. Candidates must hold a valid Transportation Worker Identification Credential (TWIC) or be able to obtain one.

    Job Summary:

    A customer facing team member who provides superior service by delivering relevant products and services that satisfy the needs of our customers while operating a Safety on Site Store at the customers' location.

    Essential Responsibilities:

    • Build and maintain positive working relationships with customers through professional, responsive, and service-focused interactions.
    • Assess customer needs and recommend appropriate PPE and safety products based on job tasks, hazards, and site requirements.
    • Demonstrate a strong sense of urgency in fulfilling customer requests while maintaining accuracy and attention to detail.
    • Provide knowledgeable guidance on PPE selection, fit, function, and proper use.Maintain accurate inventory, transaction, and customer records while ensuring compliance with company and customer requirements.
    • Proactively identify opportunities to improve customer service and store operations.

    Qualifications & Requirements:

    • High School diploma required
    • Strong communication skills; fluent in English
    • 2+ years of customer-facing service experience; retail experience desired
    • Math and reading skills
    • Computer literacy, including Excel and Word
    • Experience with PPE desired
    • Must meet the qualifications to obtain a TWIC card (Transportation Worker Identification Credential).
    • Must pass the customer's drug and background screening process.
    • Must complete and pass the customer-required 9-hour safety course.

    Work Environment/Physical Requirements/PPE:

    • At times and with notice, may need to work extended hours (overtime) during customer-planned events.

    • Work is performed in an environment with exposure to varying temperatures, noise, and equipment.

    • Ability to stand, walk, bend, reach, and perform repetitive tasks for extended periods.

    • Ability to lift, carry, and move materials weighing up to 25 pounds.

    • Required to wear personal protective equipment (PPE), including safety glasses, steel-toed shoes, and gloves, as applicable.

    • Strong organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.

    • Proven customer service and relationship-building skills with an engaging, professional communication style.

    • Ability to assess customer needs and recommend appropriate PPE and safety products based on job requirements, hazards, and safety standards.

    Magid offers a variety of benefits to our team members including:

    • Health, dental, vision, life and disability insurance
    • Bonus plan
    • 401k retirement plan with company match
    • Company provided Profit Sharing
    • Participation in Magid Paid Time Off (PTO) Policy
    • 9 Paid Holidays

    Magid Glove & Safety is a leading manufacturer, distributor, and importer of hand protection and safety products, e.g,.work gloves, fall protection, reusable and disposable respirators. We are an innovative, growing, and privately held business, that has been delivering safety solutions to thousands of companies since 1946.

    Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities.

    #IND2

    Numbers & Facts

    LocationRomeoville, IL

    Skills

    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Computer Systemsunmatched
    • Corporate Complianceunmatched
    • Customer Relationsunmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Detail Orientedunmatched
    • Disability Insuranceunmatched
    • Diversityunmatched
    • English Languageunmatched
    • Establish Prioritiesunmatched
    • Event Managementunmatched
    • Follow Throughunmatched
    • Geneticsunmatched
    • High School Diplomaunmatched
    • Inventory Managementunmatched
    • Inventory Transactionsunmatched
    • Legalunmatched
    • Life Insuranceunmatched
    • Lift/Move 25 Poundsunmatched
    • Maintain Complianceunmatched
    • Material Movingunmatched
    • Mathematicsunmatched
    • Microsoft Excelunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Petroleumunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Safety Standardsunmatched
    • Safety/Work Safetyunmatched
    • Service Deliveryunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched

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