Job Description
ESSENTIAL FUNCTIONS
- Dedicated support to answer or coordinate responses for all requests from the assigned customers.
- Communicates product specifications, applications and life cycle.
- Helps customers determine the best solution for their needs.
- Responds to requests from customers for information.
- Engages in online inventory management and email communication the majority of the day.
- Provides information on product availability and pricing
- Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Remains knowledgeable and up-to-date on changes and developments in the industry.
- Keeps management informed of all activity, including timely preparation of reports.
- Works closely with Support, Community Management, Account Management and Business Development.
- Works on related projects as assigned.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in a business related or technical field preferred.
- Highly accurate with good attention to details.
- The ability to adapt to a high changing environment.
- Be willing to adapt to new ideas.
- Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously.
- Excellent verbal and written communication skills.
BASIC QUALIFICATIONS
- Must be computer literate and comfortable using Microsoft Office product suite.
- Respond to customer inquiries and prepare sales quotes.
- Develop a strong relationship with the customer base.
Skills
Business Developmentunmatched
Communication Skillsunmatched
Community Supportunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Inside Salesunmatched
Inventory Managementunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Product Pricingunmatched
Reporting Skillsunmatched
Request for Information (RFI)unmatched
Requirements Managementunmatched
Salesunmatched
Sales Managementunmatched
Sales Pipelineunmatched
Sales Prospectingunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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