Informatics and Analytics Data Analyst
Randolph, MA | Hybrid (must be local to MA)
Full-Time
May Institute is a nonprofit organization and national leader in applied behavior analysis, serving autistic individuals and those with other developmental disabilities, brain injury, neurobehavioral disorders, and other special needs.
As an Informatics and Analytics Data Analyst, you'll support this mission through data-informed decision-making, continuous improvement, and the responsible use of technology and information-helping strengthen the services that improve the lives of the individuals we serve.
Position Summary
Turn data into insights that support meaningful change. As an Informatics and Analytics Data Analyst at May Institute, you'll develop reports, dashboards, and data visualizations that strengthen clinical quality, operational efficiency, compliance, and organizational decision-making. Reporting to the Informatics and Analytics Senior Analyst, you'll collaborate across departments to improve data workflows and help teams use information effectively-all in support of individuals with autism and other developmental disabilities.
What You'll Do
- Build and enhance dashboards, reports, and visualizations using Tableau Cloud, Tableau Server, and Microsoft Excel.
- Partner with teams across May Institute to identify reporting needs, define metrics, and develop data-driven solutions.
- Analyze trends and key performance indicators to provide actionable insights that support organizational performance.
- Improve data collection and management workflows, including data validation, cleaning, and quality checks to ensure accurate, consistent reporting.
- Support data integration across electronic health records, customer relationship management, revenue cycle management, and other business systems.
- Manage Tableau accounts, access, and permissions to maintain secure, reliable, and accessible reporting environments.
- Present findings clearly to technical and non-technical audiences, and provide staff training and assistance with reports, dashboards, and data tools.
- Protect confidential information and follow organizational policies and applicable regulatory requirements.
- Participate in occasional local travel to other May Institute offices and perform other duties as assigned.
What You Bring
- Bachelor's degree in data analytics, information systems, business analytics, computer science, mathematics, or a related field.
- Experience with Tableau and Microsoft Excel for data visualization and reporting.
- Strong analytical and problem-solving skills, with attention to detail and data accuracy.
- Ability to interpret data, identify trends, and explain complex findings to diverse audiences, including non-technical stakeholders.
- Basic understanding of statistical concepts, including descriptive statistics and data interpretation.
- Basic knowledge of SQL, data integration, and reporting across multiple software systems.
- Strong organizational and communication skills, with the ability to manage multiple priorities, work independently, and collaborate across departments.
Why Join May Institute
- Generous Paid Time Off: Vacation time and paid holidays, including a floating holiday to celebrate your birthday.
- Comprehensive Health Benefits: Competitive medical, dental, and vision insurance.
- Professional Development: Paid training and certification opportunities to support your growth.
- Employee Assistance Program: Confidential support and guidance when you need it.
- Financial Flexibility: A dependent care flexible spending account, short- and long-term disability insurance options, and voluntary benefits.
- Education Support: Tuition reimbursement and loan repayment assistance programs.
- Retirement Savings: A 403(b)-retirement plan with employer match.
Competitive Pay: $65,000-$70,000
Make a positive impact - Apply today!