Information Systems Engineers

Announcement

Details

Open Date 11/11/2026 Requisition Number PRN46732B Job Title Information Systems Engineers Working Title Slack Information Systems Engineer III Career Progression Track P00 Track Level P3 - Career FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday through Friday (with on call responsibilities)

VP Area President Department 00428 - UIT - Network & Comm. Srvs Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $90,000.00 to 120,000.00 Close Date 02/12/2027 Priority Review Date (Note - Posting may close at any time) Job Summary

• Design, develop, maintain, and support the technical infrastructure and system software that enable the University's Slack Enterprise Grid environment.
• Lead the evaluation, design, implementation, configuration, and ongoing administration of Slack Enterprise capabilities, including identity and access management, automated user provisioning and deprovisioning, security and compliance controls, data retention, workspace and channel governance, integrations, reporting, and incident response.
• Partner with customers and internal service teams to define business and technical requirements, recommend cost-effective solutions, and support user migrations, onboarding, and service deployments.
• Research and recommend best-fit collaboration, infrastructure, security, and integration architectures that meet University standards for reliability, privacy, compliance, and usability.
• Guide complex configuration, troubleshooting, debugging, change management, and quality-control activities; investigate root causes of significant issues; and recommend preventative measures and operational improvements.
• Maintain technical documentation, knowledge articles, support procedures, and governance standards, while identifying opportunities for automation and continuous improvement.
• This position requires demonstrated experience supporting Slack Enterprise Grid or a comparable enterprise collaboration platform, along with expertise in SaaS administration, identity integration, customer support, and enterprise service operations. The engineer performs complex, high-impact work with minimal supervision and broad latitude for independent judgment.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities

• Implement and configure the Slack Enterprise Grid tenant, including enterprise settings, security controls, identity integration, provisioning, and administrative workflows.
• Coordinate the migration of approximately 4,000 existing University staff and faculty personal Slack accounts into the enterprise environment.
• Partner with OSL to establish Slack as a University service offering and support customer onboarding, licensing, and deployments.
• Work directly with customers to define requirements, configure Slack solutions, and resolve access, migration, and collaboration issues.
• Administer users, roles, workspaces, channels, security, compliance, reporting, and platform governance.
• Monitor platform health; respond to incidents; coordinate changes; and work with Slack and internal service teams to resolve technical issues.
• Develop and maintain technical documentation, standard operating procedures, knowledge articles, onboarding materials, and support processes.
• Identify automation and platform-improvement opportunities to strengthen reliability, security, customer experience, and long-term service sustainability.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Information Systems Engineer, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Preferences Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • What is your highest level of completed education?

• None

• High School Diploma or Equivalent

• Associate Degree

• Bachelor's Degree

• Master's Degree

• Doctorate Degree

• • How many years of related work experience do you have?

• Less than 6 years

• 6 years or more, but less than 9 years

• 9 years or more, but less than 12 years

• 12 years or more, but less than 15 years

• 15 years or more

• • Are you legally authorized to work in the United States?

• Yes

• No

• • Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?

• Yes

• No

• • This position is hybrid in the Salt Lake City area. Are you able to work onsite downtown as required by the position?

• Yes

• No

Applicant Documents

Required Documents

• Resume
• List of References

Optional Documents

• Cover Letter