Information Systems Manager

Description

What You’ll Do

• Lead and develop the Information Systems and Helpdesk teams, setting technical direction and driving growth through mentorship and a culture of accountability.
• Oversee core enterprise services including Active Directory, DNS, DHCP, Exchange, Microsoft 365, endpoint threat protection, backups and enterprise file/storage infrastructure.
• Architect and manage the firm’s Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems.
• Drive the adoption and governance of Microsoft 365 productivity and AI capabilities, evaluating and operationalizing features that meaningfully improves business workflows.
• Architect, manage and optimize VMware environments to ensure scalable, resilient and high-availability virtualization platforms.
• Execute major system initiatives—including deployments, migrations, and upgrades—ensuring operational continuity and effective coordination with other technology teams.
• Design and execute strategies for Windows OS lifecycle management, including versioning, patching, hardening and modernization.
• Partner closely with Network and Security teams to maintain a robust, secure, compliant, and high-performing environment.
• Manage Cisco Unified Communications, Webex, and associated collaboration platforms.
• Serve as the top-tier escalation point for complex infrastructure and helpdesk issues.
• Drive initiatives in system monitoring, performance tuning, and incident response to meet the low-latency and high-availability requirements of our system.
• Promote best practices in system security, access control, and change management, aligned with trading-industry requirements.
• Participate in long-term infrastructure planning, capacity management, and technology road-mapping with senior leadership.

What We’re Looking For

• 8+ years of progressive operational IT experience supporting mission-critical environments.
• Bachelor’s degree in Engineering, Computer Science, Information Systems, or an equivalent technical field.
• 2+ years leading or managing systems engineering or infrastructure teams.
• Deep expertise in Microsoft Server ecosystem: Active Directory, Exchange, DNS/DHCP, Group Policy, and endpoint management systems
• Strong hands-on experience across the Microsoft cloud ecosystem, including identity and access management, compliance and data governance, and hybrid identity integration with on-premises Active Directory environments.
• Demonstrated ability to manage and evolve a Microsoft 365 tenant, including security posture, administrative governance, and the rollout of AI-Powered productivity capabilities.
• Demonstrated success delivering major system deployments, upgrades, and infrastructure transformations.
• Strong hands-on proficiency with VMware, enterprise AV platforms, backup solutions, and enterprise storage systems
• Familiarity with Cisco Unified Communications, Webex, and modern collaboration tools.
• Strong collaboration skills with good understanding of networking fundamentals, and the ability to troubleshoot and collaborate effectively with network engineers.
• Experience supporting fast-paced financial or trading environments strongly preferred.
• Microsoft certifications strongly preferred, particularly in Microsoft 365 administration, identity and access management, or Azure infrastructure.
• VMware certifications are highly desirable.

Why Join Us

• Highly competitive salary & bonus opportunity
• Generous paid time off and flexible scheduling
• 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
• Generous Paid Parental Leave
• Retirement Plans: 401K and Roth 401K
• Profit sharing plan
• Long- and short-term disability 

• Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
• On-site gym with a subsidized membership
• Frequent company outings
• Opportunity to give back to organizations that help individuals in need in the Chicagoland area

• In-house education team – classes and resources are offered for continuous learning opportunities
• Mentorship Program through your first six months of employment