Job Title: Information Systems Technician Location: El Cerrito, CA 94530 / Field-Based Southern California Duration: Contract Job Type: Onsite / Field Service Pay Rate: $23/hr. on W2
Job Summary
We are seeking an Information Systems Technician to provide onsite IT hardware support across retail store locations throughout the San Fernando Valley, Ventura County, and Santa Clarita/Lancaster areas. This role involves traveling between multiple locations, installing and repairing computer and printer hardware, staging/configuring equipment, and providing field service support.
Key Responsibilities
Install, repair, stage, configure, and test IT hardware and printers.
Perform bench repairs, refurbishment, and QA of returned equipment.
Provide onsite hardware support and troubleshoot technical issues.
Maintain accurate asset tracking, inventory movements, and service documentation.
Process applicable hardware warranty claims.
Complete required paperwork and service records accurately.
Provide professional customer service at retail locations.
Travel independently between multiple store locations throughout the workday.
Required Qualifications
Previous IT hardware repair or field service experience.
Strong mechanical aptitude and troubleshooting skills.
Good attention to detail and ability to multitask.
Basic computer skills; Microsoft Word and Excel preferred.
Ability to work independently with minimal supervision.
Valid driver's license and reliable transportation.
Ability to travel extensively between assigned store locations.
Ability to lift up to 30 lbs. regularly and up to 80 lbs. with assistance.
Flexible schedule; weekends and holidays may be required.
MVR/background screening required due to driving responsibilities.
Schedule
Approximately 40 hours per week.
Field-based role; not a work-from-home position.
Travel throughout the San Fernando Valley, Ventura County, and Santa Clarita/Lancaster areas.
Interview Process
2 interviews: 1 remote video/phone interview and 1 in-person interview.