Global Service Resources is looking for a contractor
in Los Angeles.
Job Title: Information Technology Aide 972
Location: Los Angeles, CA 90012
Assignment type: Temporary - 12 months
w/ high chance of extension or hire
Pay rate: $20-$22/hour
Description:- Provide basic IT support and routine systems assistance.
- Identify, track, document, research, and resolve IT issues and support tickets.
- Escalate high-priority issues when needed.
- Perform routine system testing and production tasks.
- Validate user manuals, procedures, and training materials.
- Operate office and high-speed commercial printers.
- Install, configure, maintain, and troubleshoot computers, printers, cabling, and other hardware.
- Lift office supplies and equipment weighing up to 20 lbs.
Qualifications:- Knowledge of customer service, problem-solving, and decision-making.
- Strong organizational, communication, and troubleshooting skills.
- Experience troubleshooting hardware and software issues.
- 2 years of clerical experience in an IT environment, including desktop software or high-speed commercial printer operations.
- High school diploma or equivalent.
- Knowledge of user account administration.
- Ability to log, route, update, and close support tickets.
- Experience with first-level IT support and troubleshooting.
- Telephone and email customer support experience.
- Ability to handle confidential information securely.
- Experience requesting SFTP accounts and transferring/verifying files.
- Ability to manage recurring, deadline-driven tasks.
- Strong documentation and reporting skills.
- Ability to collaborate with developers, managers, and IT teams.
How to apply:
Please send your resume to john.juarez@globalserviceresources.com or contact at (818) 459-3521.
***LOS ANGELES COUNTY HAS A VERY RIGOROUS INTERVIEW/HIRING/ON-BOARDING PROCESS DUE TO THE CONFIDENTIALITY OF THE POSITION. PLEASE NOTE THAT INTERVIEWS AND BACKGROUND CHECKS MAY TAKE 2 TO 6 WEEKS ALTOGETHER***
Note: You will not receive the same benefits as a direct County employee. You will be eligible for Health Insurance at a Discounted Rate and 5 paid Sick Days after 90 days of employment.
E-Verify:
All employees are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. E-Verify check will be conducted, and the successful candidate must pass the E-Verify check.
About Us:Global Service Resources is a national recruiter for IT professionals and Healthcare professionals throughout the continental United States. We specialize in government and private short term, per diem, and long-term contracts. We are located in Burbank, CA and take great pride in offering the best paying contract positions on the market! We make a great team! Let us get you to work!