Information Technology Specialist

Information Technology Specialist

Salary

$75,156.00 - $91,356.00 Annually

Location

Clovis, CA

Job Type

001-Full-Time

Job Number

2600098

Department

Administration Department

Opening Date

10/13/2026

Closing Date

10/27/2026 4:30 PM Pacific

• Description
• Benefits
• Questions

Description

The City of Clovis is looking for an Information Technology Specialist that will work within the Citys technology infrastructure support team.

Experience in the following disciplines is highly desirable:

• Network operations - configuration and troubleshooting of network switches, wireless access point, cabling;
• Telecommunications - configuration and troubleshooting VoIP and analog devices;
• Endpoint systems management - EDR/MDR products, system patching, environmental control systems monitoring;
• Cybersecurity - auditing logs, vulnerability remediation and investigating incidents
• Enterprise UPS and Environmental monitoring

The ideal candidate must be willing to learn, support and teach others how to use city-wide systems and applications, be a committed team player and have excellent customer service skills.

DEFINITION

Under general supervision, perform work involving journey-level technical skills in the operation of personal systems and peripheral equipment. Program, operate, and maintain personal computers and peripherals; program, adapt, apply, and train others on existing hardware and software to meet the needs of the organization; produce a wide variety of documents and work products; and perform related work as required.

CLASS CHARACTERISTICS

Incumbents in this classification perform journey-level technical work and the primary aspects of the position are characterized by the responsibility to operate, troubleshoot, and repair computer and network systems. Incumbents are also responsible for training others in the use of computers in a technical capacity. Incumbents must be able to analyze and adapt current hardware and software to suit changing needs. Incumbents interact with specific users and serve as a trainer of other personnel in use of the personal computer, the network, and related programs and peripherals. In addition, incumbents maintain software and hardware inventory as well as system and software documentation. Incumbents receive instruction when tasks are assigned and have some latitude in selecting work methods. Work is reviewed while in progress and upon completion for final results. Incumbents are expected to resolve most problems confronted through the application of judgment and precedent. Incumbents are expected to refer most variations in work to the supervisor for instructions.

Examples of Duties

Exhibit proficiency in the use of the City's standard database, word-processing and spreadsheet applications; setup, troubleshoot and repair network, personal computers, and peripherals; train staff in all phases of computer operation and program applications; manipulate data and information to ensure proper equipment and software operation; install and maintain software and hardware; establish and maintain system software and hardware standards; maintain telephone hardware, software, and data/voice communication equipment; determine priorities of requested work to ensure completion in appropriate order; advise users of appropriate applications of computers and programs; recommend and order computer supplies and/or maintenance of equipment; perform system backups and restoration of files; perform security patching and upgrades on operation systems and software systems; maintain software library and licenses; purge files; maintain an up-to-date index of subject matter; operate city vehicles; lend technical support to clerical staff; and perform related duties as assigned.

Typical Qualifications

LICENSE REQUIRED

• Possession of a valid California driver's license and a good driving record.

EDUCATION AND EXPERIENCE

Education:

• Associate's Degree from an accredited college or university with major coursework in Information Technology, Computer Science, Business Administration, Geographic Information Systems or closely related field.
• In addition to required experience, additional experience may be substituted for the required education on a year-for-year basis with thirty semester units equaling one year of experience.

Experience:

• Three (3) years of work experience in the operation of personal computer systems and peripheral equipment in an enterprise environment.

• Incumbents in the Information Technology Specialist classification may be promoted to the Senior Information Technology Specialist classification upon meeting all the following qualifications:

• Minimum of step 4 Information Technology Specialist classification;

• Meet minimum requirements for the Senior Information Technology Specialist;

• Successful completion of the probationary period, one (1) year;

• Successful passing of the written exam with a minimum score of 70%;

• If written exam is not passed, there is a waiting period of 180 days before eligible to retest.

• A minimum of exceeds standards on the most current performance evaluation;

• Minimum of six (6) months after annual performance evaluation;

• Recommendation of the approving authority.

• Incumbent to notify Personnel to request testing.

Certifications Desirable:

• Comptia A+;
• MCA.

QUALIFICATIONS

Knowledge of:

• Advanced computer applications such as the Microsoft Office Professional Suite and related software applications;
• Fundamentals of computer operation;
• Local and Wide Area Network concepts, terminology and operating systems;
• Math and statistics;
• Operation of peripheral equipment including printers and scanners;
• Principles of using HTML and web-based scripting tools;
• Principles of Voice Communications including Voice over Internet Protocol (VoIP), cabling and unified communications;
• Project management techniques and concepts;
• Proper English usage, spelling, grammar, and punctuation;
• Training methods and procedures;
• Use of personal computers in a networked environment;
• Windows- based servers and systems including Active Directory, Group Policy, and PowerShell scripting.

Ability to:

• Administer and deploy service packs for servers, desktop, and software applications and systems;
• Troubleshoot Network connectivity issues;
• Clearly articulate instructions to non-technical users;
• Create and maintain procedures manuals for the position;
• Establish and maintain effective relationships with those contacted in the course of work;
• Import and export data between applications;
• Maintain Intranet site(s), applications, and web-based forms;
• Maintain the confidentiality of privileged information;
• Operate a vehicle, observing legal and defensive driving practices;
• Proofread and detect errors;
• Provide advanced technical support in specialized area of responsibilities;
• Quickly become proficient in the use of new computer software and hardware;
• Read and apply written procedures;
• Setup troubleshoot, and operate computers, various peripheral equipment, a variety of software packages and programs;
• Store and retrieve information;
• Train others in the use of computers and computer applications;
• Understand and carry out oral and written directions.

Supplemental Information

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Strength: Light work-lifting, caring and/pushing 25 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds;
• Positions in this class may be designated as confidential under Meyers-Millas Brown Act.

SELECTION PROCESS

Interested applicants must submit a complete application package which includes a City of Clovis online job application and supplemental questionnaire, no later than 4:30 p.m. on October 27, 2026.

Applications must be submitted online at https://www.governmentjobs.com/careers/clovisca. For additional questions, you may contact Personnel at (559) 324-2725. Brief resumes are welcome as a supplement to the Citys standard application form; however, the application form and supplemental questionnaire must be filled out completely to be considered. You may attach your resume at the time of application submission to the attachment section of the application form. A resume only may not be submitted in lieu of a completed employment application to be considered. Applicants may not attach any additional documents that are not required to their application form or submit any other documents by email, mail, fax, or hand delivery. Veterans Preference Points may be provided if a DD Form 214 demonstrating qualifying service is submitted to the Personnel Office by the position deadline date and time. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing and faxed to (559) 324-2865 at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the applications have been processed and reviewed.

Applicants must meet each qualification for the position by the deadline date. All applications will be reviewed based on the necessary employment standards for the position. Those candidates who best meet the needs of the operations may be invited to participate in a written examination that will be weighted 100%. Candidates must earn a score of 70.00% or higher to be placed on the eligibility list. Candidates receiving a passing score may be placed on an eligibility list for a period of up to one (1) year. Examinations and department interviews for the position will be administered in the City of Clovis. As determined by the City and at the Citys expense, successful candidates shall be required to complete and pass a Personal History Questionnaire, a polygraph or voice stress examination, an extensive background investigation, a medical examination, and a drug/alcohol screen. Possession of a valid California Drivers License and a good driving record will be required prior to hire. Proof of citizenship or eligibility to work in the U.S. will be required at the time of hire.

The examination may consist of questions relative to knowledge of advanced computer applications such as the Microsoft Office Professional Suite and related software applications; fundamentals of computer operation; local and Wide Area Network concepts, terminology and operating systems; math and statistics; operation of peripheral equipment including printers and scanners; principles of using HTML and web-based scripting tools; principles of Voice Communications including Voice over Internet Protocol (VoIP), cabling and unified communications; project management techniques and concepts; proper English usage, spelling, grammar, and punctuation; training methods and procedures; use of personal computers in a networked environment; Windows-based servers and systems including Active Directory, Group Policy, and PowerShell scripting. The examination may also contain questions regarding the ability to administer and deploy service packs for servers, desktop, and software applications and systems; clearly articulate instructions to non-technical users; create and maintain procedures manuals for the position; establish and maintain effective relationships with those contacted in the course of work; import and export data between applications; maintain Intranet site(s), applications, and web-based forms; maintain the confidentiality of privileged information; operate a vehicle, observing legal and defensive driving practices; proofread and detect errors; provide advanced technical support in specialized area of responsibilities; quickly become proficient in the use of new computer software and hardware; read and apply written procedures; setup troubleshoot, and operate computers, various peripheral equipment, a variety of software packages and programs; store and retrieve information; train others in the use of computers and computer applications; troubleshoot Network connectivity issues; understand and carry out oral and written directions.

This job flyer does not constitute a contract and its

terms and conditions can change without notice.

THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER

The City of Clovis offers a comprehensive benefit package for full-time positions. For more information on the benefit package, please refer to the Citys website under Departments & Services/Personnel/Employee Resources.

01

Carefully complete your Application and Supplemental Questionnaire and submit by the final filing date as indicated on the job announcement. It is important that your application show all the relevant education and experience you possess. You may attach a resume, but this cannot be used in lieu of completing an application. Follow the instructions below on how to submit a complete application. Applications may be rejected if incomplete. Include a minimum of ten (10) years of current and/or previous work experience. Begin with your most current work experience through the previous ten (10) years. If you are unable to include ten (10) years of current and/or previous work experience you must include any combination of work or volunteer experience, academic or vocational school enrollment, and any periods of unemployment. The application may not contain any unexplained gaps in employment periods. Be sure to attach any required documents before submitting the application.

• Yes, I acknowledge and agree to the above statement.

02

Please answer the following questions. This information is REQUIRED, as it will be used to initially determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in any subsequent competitive assessment to identify those applicants to be invited to continue in the examination process. Resumes will not be accepted in lieu of required supplemental responses. Please do not say, "see resume" or "see application" or your application and supplemental questionnaire will be deemed incomplete.

• Yes, I acknowledge and agree to the above statement.

03

The information provided in your application must support your selected answers to the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. With the completion of this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may disqualify you from being considered for this position.

• Yes, I acknowledge and agree to the above statement.

04

Notifications pertaining to a recruitment will be emailed to the email address provided on the employment application. Please provide a current and complete email on your application. Check your inbox as well as spam folder for correspondence as your email provider or personal settings may flag the email as spam. To check your application status, please log in to your account.

• Yes, I acknowledge and agree to the above statement.

05

I acknowledge that if I am successful in the recruitment process for the Information Technology Specialist position that I shall be required to complete and pass a Personal History Questionnaire, a polygraph or voice stress examination, an extensive background investigation, a medical examination, and a drug/alcohol screen.

• Yes, I acknowledge and agree to the above statement.

06

Do you possess a current and valid California Drivers License?

• Yes
• No
• I possess a current and valid Drivers License in another state

07

Please list the state and expiration date MM/DD/YY of your current and valid Driver License. If you currently do not possess a valid Driver License, please explain.

08

Please specify the highest level of education that you have attained from an accredited college or university Note: Education must be listed on your application under the Education section.

• None
• Less than 30 semester/45 quarter units
• Completed between 30 semester/45 quarter units to less than 60 semester/90 quarter units
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

09

If you possess a degree or college level coursework units from an accredited college or university, please specify your major. Note: Education must be listed on application under the Education section. If this does not apply, type "N/A."

10

How many years of work experience do you possess in the operation of personal computer systems and peripheral equipment in an enterprise environment? Note: Work experience must be listed on the application under Work Experience section.

• No experience
• 1 year to less than 2
• 2 years to less than 3
• 3 years to less than 4
• 4 years to less than 5
• 5 years or more

11

International Degree Accreditation - International degrees must be accredited by an organization approved by the US Department of Education and supporting documentation must be attached to the application.. If you possess a degree from an international college or university, please attach documentation from the approved U.S. Department of Education Institution that the degree has been accredited through at the time of application submission to be considered for the position.

• Yes, I acknowledge and agree to above

12

Do you possess an International Degree?

• Yes, Dept of Ed approved credential evaluation attached
• Yes, I am unable to attach Dept of Ed approved credential evaluation
• No

13

Select the certifications you possess (check all that apply).

• Comptia A+
• MCA
• None listed

Required Question

Employer City of Clovis, California

Address 1625 Shaw Ave

Suite 103

Clovis, California, 93611

Phone o: 559-324-2725 f: 559-324-2865

Website https://www.clovisca.gov/