INFORMATION TECHNOLOGY SPECIALIST II

Job Posting: CDPH Laboratory Support Lead

Department of Public Health

JC-535931

• CDPH Laboratory Support Lead

INFORMATION TECHNOLOGY SPECIALIST II

$8,625.00 - $11,557.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/6/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

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Job Description and Duties

The incumbent works under the general direction of the Information Technology Manager I and supports the California Department of Public Health's mission by delivering advanced technical expertise in virtual desktop infrastructure, cloud platforms, and laboratory application hosting. In this role, the Information Technology Specialist II (ITS II) independently performs expert-level engineering, configuration, and lifecycle support for laboratory applications deployed in CDPH's virtual, on-premises, and cloud environments. Responsibilities include developing secure virtual desktop templates, administering identity and access management controls, monitoring and optimizing systems, producing technical documentation, coordinating SCCM/MECM deployment workflows, and mentoring technical staff. The position also collaborates closely with laboratory programs, IT teams, and external partners to integrate modern technologies, enhance security, and ensure reliable and efficient laboratory system operations aligned with CDPH's modernization strategies, and leverage AI tools including GenAI, AI, Machine Learning, and automation applications and services supplied by the Department to streamline the complete IT project management lifecycle.

The ITS II performs duties in the System Engineering, IT Project Management, and Client Services domains.

Travel, up to 20%, to remote CDPH program laboratories and specialized laboratory sites may be required, including occasional overnight stays.

The following Pay Differential is applicable to this position:

• Pay Differential 13. Upon appointment to this position in the Contra Costa county, employees shall receive a 5 percent pay differential. If an employee transfers out of an eligible location or classification the differential shall be rescinded.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-535931

Position #(s):

580-155-1414-010

Working Title:

CDPH Laboratory Support Lead

Classification:

INFORMATION TECHNOLOGY SPECIALIST II

$8,625.00 - $11,557.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Contra Costa County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The California Department of Public Health (CDPH) protect the public's health and supports creation of positive health outcomes for individuals, families and communities in collaboration with local health departments and state, federal and private partners.

This position provides information technology support for programs and their laboratories on CDPH's Richmond Laboratory Campus, a 29-acre site in Richmond, California. Parking and a BART shuttle service is provided.

"The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year."

"*CDPH is an E-Verify employer."

Department Website: https://www.cdph.ca.gov

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (535931) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/6/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health

CCAU Mailing

Attn: Classification & Certification Unit

P.O. Box 997378

MS 1700-1702

Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health

CCAU Drop Off

Classification & Certification Unit

1615 Capitol Avenue Suite 73.430

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ may be rejected.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated expertise in server infrastructure and cloud platforms (Azure and hybrid) supporting laboratory workloads.
• Hands-on experience administering virtual desktop environments (VDI/Cloud PC), including building secure templates and automation scripts for streamlined deployment.
• Proven competency with SCCM/MECM packaging, deployment, compliance baselines, patching, and troubleshooting.
• Strong knowledge of endpoint configuration and management tools (e.g., MECM, Intune) for desktop modernization and remote-access workflows.
• Ability to design, review, and evaluate software architectures for technical and operational feasibility in lab and remote environments.
• Experience leading VM lifecycle management, configuration management, and release processes to maintain uptime, performance, and security.
• Proficiency with identity and access management (IAM)-Azure AD/Microsoft Entra ID, conditional access, privileged access enforcement, and role-based access control (RBAC).
• Effective communication skills, both verbal and written.
• Ability to develop and maintain effective and cooperative working relationships across all levels of government.
• Ability to collaborate effectively with a variety of stakeholders.
• Ability to work independently with little or no guidance.
• Ability to lead a team to complete projects.
• Ability to plan and work under pressure to meet work demands.
• Ability to adapt to changing priorities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov

Human Resources Contact:

Human Resources Division

(916) 445-0983

apply@cdph.ca.gov

Hiring Unit Contact:

erlene jara

(279) 217-0729

Erlene.Jara@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 445-0938

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ) Instructions:

Please provide a one-page Statement of Qualifications (SOQ) outlining how your education and experience address the duties outlined in the duty statement as well as the desirable qualifications listed within this job posting.

Please include experience in: (1) administering complex enterprise systems in virtualized environments and Azure cloud services environment using tools such as Microsoft PowerShell scripting, (2) implementing SCCM/MECM packaging, compliance baselines, and patching, (3) managing server infrastructure, VM lifecycles, configuration management, or high-availability workloads, (4) investigating security events, reviewing audit logs or respond to incidents, (5) administering all functions of Active Directory, and (6) leading or coordinating IT projects involving multiple teams or vendors.

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Applications received without an SOQ will be rejected.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.