Information Technology Specialist

Job Summary

We are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.

Key Responsibilities

• Manage and maintain office/store IT systems, including network, hardware, and software
• Ensure IT security, including data protection, access control, and cybersecurity measures
• Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations
• Provide technical support and training to employees on IT systems and tools
• Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores
• Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
• Monitor system performance, identify potential issues, and implement proactive solutions
• Develop IT policies and best practices to ensure efficiency and security compliance

Qualifications

• Bachelors degree in Information Technology, Computer Science, or a related field
• 4+ years of experience in IT support, system administration, or network management
• Strong knowledge of networking, cybersecurity, and IT infrastructure
• Experience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT tools
• Hands-on experience with POS systems and retail IT operations is a plus
• Strong troubleshooting and problem-solving skills with a customer-focused approach
• Ability to work independently and support multiple locations

Preferred Qualifications

• Experience in the retail or beauty industry
• Familiarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutions
• Bilingual in English and Korean is a plus